Christian Dior Retail Manager

Roissy-en-France • France

Tuesday, March 4, 2025

Christian Dior Couture, a distinguished house within the LVMH conglomerate, is renowned for its rich heritage and commitment to luxury fashion. With a presence in over 40 countries and a community of more than 7,000 talents, the brand embodies the visionary spirit of its founder, Christian Dior. The company is dedicated to nurturing talent and fostering creativity, offering a sustainable environment for growth and success.

1. Drive sales growth and client development in line with Christian Dior's commercial strategy.
2. Ensure excellence in customer experience and service within the boutique.
3. Manage and resolve customer disputes in accordance with company policy.
4. Lead department performance through key performance indicators, action plans, and results tracking.
5. Co-animate team objectives and motivation through daily briefings.
6. Recruit, integrate, train, and coach team members for development.
7. Oversee stock organization and management, ensuring compliance with internal controls.
8. Communicate managerial messages from the boutique director to the team.
9. Maintain a positive social climate and high performance within the department.
10. Foster trust and collaboration with all boutique departments and European counterparts.

1. Minimum of 5 years of team management experience in luxury retail.
2. Fluency in French and English; knowledge of a third language is advantageous.

1. Strong initiative and commercial acumen.
2. Sensitivity to fashion and product appeal.
3. Excellence in customer service and boutique experience.
4. Creativity and strong interpersonal skills.
5. Organizational and follow-up capabilities.

At least 5 years of experience in team management within the luxury retail sector.

Christian Dior Couture is committed to diversity and has been actively promoting employment for individuals with disabilities since 2013.

Christian Dior Couture offers a warm, sincere, and generous environment where employees can thrive and deliver excellence with determination, courage, and optimism. The company values passion and creativity, ensuring a nurturing workplace culture.