Christian Dior Operations Manager

Miami • USA

Thursday, May 1, 2025

Christian Dior Couture, a distinguished name in the luxury fashion industry, is part of the prestigious LVMH group, renowned for its commitment to excellence and innovation. As an employer, Christian Dior Couture offers a dynamic and inspiring work environment where creativity and craftsmanship are celebrated. The brand values its employees as integral contributors to its storied legacy and offers opportunities for professional growth within the global luxury sector.

1. Oversee compliance with company policies, procedures, and standards, including safekeeping of funds and property, personnel practices, and inventory management.
2. Train, coach, and manage associates in executing operational tasks such as POS procedures, return procedures, and safety protocols.
3. Monitor the accuracy of inventory processes including receiving, transfers, damages, and returns-to-vendor.
4. Ensure security measures are in place and facilities comply with safety codes and ordinances.
5. Conduct regular inventory cycle counts.
6. Coordinate communication between the boutique and central distribution or corporate inventory control.
7. Produce and maintain operational reports and records.
8. Manage payroll processes and scheduling of associates, ensuring compliance with payroll budgets.
9. Lock and secure the store, overseeing all opening, closing, and security procedures.
10. Assist in solving operational problems affecting service, efficiency, and productivity.
11. Provide outstanding customer service and inspire the same in others.

1. Minimum 5 years of relevant experience in operations management within a retail or luxury environment.

1. Proficiency in managing store operations, including payroll, customer service, shipping/receiving, alterations, and facilities management.
2. Ability to produce and maintain records and documentation.
3. Proficiency in operating POS systems, inventory control systems, and other office equipment.
4. Capability to develop and train workforce, building relationships and utilizing skills effectively.
5. Ability to adjust priorities and manage time wisely in a fast-paced environment.
6. Outstanding customer service skills.
7. Ability to maintain consistent standards for workforce management.
8. Clear and concise communication skills, with the ability to provide instructions effectively.

Minimum 5 years of relevant experience in operations management within a retail or luxury environment.

Christian Dior Couture offers a competitive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Christian Dior Couture prides itself on a culture of elegance, innovation, and excellence. The workplace is characterized by a collaborative spirit, where employees are encouraged to bring their creativity and passion to the forefront. The brand is committed to nurturing talent and providing opportunities for career advancement within the global luxury fashion industry.