Christian Dior

Operations Manager

Christian Dior Couture is a renowned luxury fashion brand known for its exquisite craftsmanship and innovative designs. The company operates globally, offering a wide range of fashion and leather goods.

1. Coordinate compliance of all associates with established company standards, including safekeeping of funds and property, personnel practices, security, inventory management, sales, and record-keeping procedures.
2. Train, coach, and lead all associates in execution of operations tasks such as POS procedures, return procedures, alteration requests, safety, and security.
3. Supervise the accuracy of receiving, transfers, damages, and returns-to-vendor to maintain inventory standards.
4. Ensure adequate security and that physical facilities align with safety codes and ordinances.
5. Conduct regular inventory cycle counts as directed.
6. Coordinate communication between the store and central distribution and/or corporate inventory control.
7. Produce and maintain operational reports and records to ensure adherence to company policies and procedures.
8. Ensure that all back-of-house operations are properly set-up and organized.
9. Lock and secure the store and oversee compliance with all opening/closing and security procedures.
10. Assist with payroll management and scheduling of associates, ensuring compliance with payroll budgets.
11. Help solve problems affecting the store's service, efficiency, and productivity.
12. Provide and inspire outstanding service to customers.
13. Exercise judgment and discretion in conjunction with the management team in the day-to-day operations of the store.
14. Perform any other tasks as assigned.

1. At least 5+ years of retail store management with a strong operations background.
2. Ability to work a full-time schedule including varied hours/days, including nights, weekends, and holidays as needed.
3. Strong interpersonal, communication, organization, and follow-through skills.
4. Physical ability to stand for extended periods and handle boxes of merchandise and fixtures throughout the store.
5. Willingness to adhere to all company policies, procedures, regulations, and standards.
6. Availability to travel as needed.

1. Ability to manage store operations effectively, including payroll, customer service, shipping/receiving, alterations, and facilities management.
2. Ability to produce, complete, and maintain records and documentation pertaining to the workforce.
3. Proficiency in operating all necessary equipment, including POS systems, inventory control systems, and office equipment.
4. Ability to develop and train the workforce, build relationships, and utilize skills of the workforce appropriately.
5. Ability to adjust priorities and manage time wisely in a fast-paced environment.
6. Ability to provide outstanding customer service.
7. Ability to maintain a fair, consistent set of standards as they apply to the workforce.
8. Ability to communicate clearly and concisely, and listen attentively to others.

Minimum 10 years of experience in retail store management.

Permanent job with opportunities for career evolution.

Located in the Miami Design District, the workplace culture emphasizes luxury, innovation, and exceptional customer service.