Christian Dior Operational Marketing Manager

Christian Dior Couture, a revered name in the luxury fashion industry, is part of the esteemed LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its exquisite craftsmanship and innovative designs, Christian Dior offers a dynamic and prestigious work environment, fostering creativity and excellence. As an employer, the brand is committed to diversity and inclusion, actively supporting the employment of individuals with disabilities since 2013.

1. Develop and implement a targeted marketing strategy, including the creation and dissemination of strategic recommendation presentations.
2. Define and manage the 360-degree marketing roadmap.
3. Conduct comprehensive analysis of marketing materials, opportunities, impacts, and developments.
4. Drive initiatives in new high-end territories, services, and major projects.
5. Enhance the Maison universe through 360-degree internal team collaboration.
6. Oversee image, communication, press, training, retail performance, packaging, clienteling, and visual merchandising.
7. Develop physical and digital sales support tools, including product catalogs and personalization services.
8. Co-manage and coordinate internal and external events, such as Buying Sessions and Press Days.
9. Collaborate on product storytelling and new collection launch strategies.
10. Propose action plans to boost e-commerce sales and oversee product description revisions.
11. Support weekly business meetings with E-Commerce teams.
12. Ensure aesthetic and experiential coherence in packaging, managing schedules, pricing, and project priorities.
13. Optimize packaging range rationalization and hierarchy of needs.
14. Develop packaging guidelines balancing customer experience excellence and operational efficiency.
15. Coordinate with Supply Chain to optimize forecasts and costs.

1. Minimum of 5 years of professional experience in project management related to communication or customer experience.

1. Entrepreneurial mindset with a test-and-learn approach.
2. Strong collaborative abilities and excellent interpersonal skills.
3. Proactive with an analytical mindset, initiative-taking, and persuasive.
4. Comfortable with hands-on involvement in projects.
5. Product sensibility and an interest in the Maison and Art de Vivre sector.

A minimum of 5 years in project management related to communication or customer experience is required.

Christian Dior Couture offers a hybrid working model, promoting work-life balance and flexibility.

The culture at Christian Dior Couture is one of innovation, elegance, and inclusivity. The brand values diversity and encourages a collaborative environment where creativity and excellence are at the forefront. Employees are seen as ambassadors of the brand, embodying its rich heritage and forward-thinking vision.