Christian Dior IT Department Manager

Paris • France

Tuesday, January 14, 2025

Christian Dior Couture, a prestigious entity within the esteemed LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury fashion sector. As an employer, the brand fosters a diverse and inclusive environment, encouraging creativity and collaboration among its workforce. Since 2013, Christian Dior Couture has actively promoted the employment of individuals with disabilities, reflecting its dedication to diversity in all forms.

1. Oversee a team of internal and external IT professionals, ensuring alignment with project managers and key users.
2. Ensure visibility and escalate issues to department heads when necessary, particularly during crisis resolution.
3. Identify and communicate project impacts on the department, maintaining transparency and rigor regarding feasibility and timelines.
4. Manage both internal and external teams, embodying the principles of accountability, collaboration, and trust.
5. Handle resource management, capacity planning, and budget adherence in collaboration with PMOs.
6. Ensure the management of product support, overseeing level 3 support and ensuring coherence across support levels.
7. Guarantee the business value of deliveries, collaborating with Retail Performance and IT teams to ensure quality and adherence to validation procedures.
8. Drive continuous improvement of department products, working with Product Owners and System Architects to avoid technical debt.
9. Facilitate the transformation of IT teams in alignment with coaches and governance.

1. Minimum of 10 years of experience in IT departments, with significant experience in implementing OMS, WMS, and TMS solutions.
2. Proficiency in managing Run and Support in a 24/7 evolving context.
3. Strong understanding of information systems and implementation/architecture decisions.
4. Analytical skills to challenge and arbitrate software architecture or implementation choices.
5. Recognized managerial skills with expertise in agile methodologies.
6. Excellent communication skills in both French and English.

1. Leadership and team management
2. Project management
3. Agile methodology
4. Communication and presentation
5. Problem-solving and analytical thinking
6. Budget and resource management

Minimum of 10 years in IT departments with significant experience in OMS, WMS, and TMS solutions.

Higher education degree in a relevant field.

Christian Dior Couture offers a hybrid working model, promoting work-life balance and flexibility.

The workplace culture at Christian Dior Couture is one of elegance, innovation, and inclusivity. The company values diversity and is committed to creating an environment where all employees can thrive. Collaboration and creativity are at the heart of its operations, fostering a dynamic and supportive atmosphere.