Christian Dior Director of Workforce Management and Process Improvement

New York City • USA

Sunday, February 2, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, stands as a beacon of French heritage and innovation in the luxury fashion industry. Renowned for its exquisite craftsmanship and avant-garde creativity, the Maison is committed to fostering sustainable growth and nurturing talent within a vibrant and inclusive environment. As part of the LVMH Group, Christian Dior Couture offers a unique opportunity to engage in a community that values diversity, equity, and corporate social responsibility.

1. Develop and implement comprehensive workforce management strategies to optimize staffing levels and ensure operational efficiency.
2. Lead the workforce planning process, including forecasting, scheduling, and real-time management of workforce resources.
3. Spearhead process improvement projects utilizing Lean and Six Sigma methodologies.
4. Utilize data analytics to monitor and analyze workforce performance, identify trends, and make data-driven decisions.
5. Collaborate with department heads and HR to understand staffing needs and develop solutions to address workforce challenges.
6. Ensure workforce management processes align with business objectives, company policies, and labor regulations.
7. Implement and maintain workforce management systems and tools to enhance productivity and streamline operations.
8. Provide leadership and guidance to the workforce management team, fostering a culture of continuous improvement and excellence.
9. Prepare and present reports on workforce metrics, performance, and strategic initiatives to senior leadership.

1. Minimum of 9+ years of experience in workforce management, with at least 5 years in a leadership role.
2. Experience leading and participating in process improvement projects, preferably with Lean/Six Sigma certifications (Green/Black Belt).
3. Strong knowledge of workforce management principles, practices, and tools.
4. Proficiency in workforce management software and data analytics.
5. Excellent analytical, problem-solving, and decision-making skills.
6. Flexibility to respond to unexpected challenges and opportunities.
7. Strong leadership and team management abilities.
8. Excellent communication and interpersonal skills to build and maintain relationships with internal and external stakeholders.
9. High level of attention to detail to ensure accuracy in workforce planning and scheduling.
10. Ability to work effectively in a fast-paced, dynamic environment.
11. Ability to work a full-time schedule including varied hours/days including nights, weekends, and holidays as needed.

1. Strategic planning and implementation of workforce strategies.
2. Proficiency in workforce forecasting and capacity planning.
3. Strong analytical skills to interpret workforce data and identify trends.
4. Experience with workforce analytics tools and software.
5. Proven leadership skills to manage and develop a high-performing team.
6. Excellent verbal and written communication skills.
7. Strong problem-solving abilities and critical thinking skills.
8. Proficiency in workforce management software and tools.
9. Strong project management skills.

Minimum of 10 years of experience in workforce management, with significant leadership responsibilities.

Salary range of $145,000 - $160,000 annually, plus bonus eligibility.

Comprehensive benefits including medical, dental, vision, flexible spending accounts, short and long-term disability, employee discount program, paid time off, volunteer time off, holidays, mental health support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with employer matching, and employee referral program.

Christian Dior Couture embodies a culture of excellence, passion, and innovation. The Maison is dedicated to creating a positive, authentic, and generous environment where talents can thrive. As part of the LVMH Group, the company values diversity and inclusivity, fostering a sense of purpose and community among its employees. The workplace is dynamic and fast-paced, encouraging creativity and collaboration.