Christian Dior Director of Client Development and Experience
Christian Dior Couture, part of the LVMH Group, is renowned for its French heritage and vibrant culture, emphasizing unique savoir-faire and creativity. The Maison is committed to sustainable growth and success, fostering a positive, authentic, and generous environment. It values inclusivity and diversity, providing equal employment opportunities and engaging employees in communities focused on sustainability, diversity, equity, and corporate social responsibility.
- Define and implement clienteling strategy across all client tiers at the NY 57th Street Boutique.
- Develop and grow existing top-tier clients in partnership with the Private Client Relations team.
- Recruit new clients and cultivate relationships within local society circles.
- Develop mid-tier clients into top-tier clients by promoting a culture of strategic client development.
- Implement and ensure a differentiated and exceptional client journey and selling ceremony.
- Manage VIP rooms and coordinate events to engage and recruit clients.
- Lead the hospitality team and oversee food and beverage offerings for clients.
- Reinforce Dior standards and strive for excellence in client interactions.
- Promote and support a culture of client development and experience within the boutique.
- Minimum 10 years of experience in a relevant field.
- Strong leadership and client development skills.
- Ability to implement strategic clienteling initiatives.
- Excellent communication and interpersonal skills.
- Experience in managing high-profile client relationships.
Minimum 10 years of experience in client development or a related field.
Salary range of $150,000 - $185,000 annually, plus bonus eligibility.
Comprehensive benefits including medical, dental, vision, flexible spending accounts, disability plans, employee discount program, various paid time off, mental health support, family-friendly benefits, commuter benefits, 401k plans with employer matching, and more.
Located in New York, the workplace culture at Christian Dior Couture is inclusive and values diversity. It promotes a sense of purpose and community among employees, encouraging engagement in sustainability and social responsibility initiatives.