Christian Dior Director of Client Development and Experience

Christian Dior Couture, part of the LVMH Group, is renowned for its French heritage and vibrant culture, emphasizing unique savoir-faire and creativity. The company is committed to sustainable growth and success, fostering a positive, authentic, and generous environment. Christian Dior Couture values diversity and inclusivity, providing equal employment opportunities and engaging employees in communities focused on sustainability, diversity, equity, and inclusion.

1. Define and implement clienteling strategy across all client tiers at the Beverly Hills Rodeo Drive Boutique.
2. Develop and grow existing top-tier clients in partnership with the Private Client Relations team.
3. Recruit new clients and cultivate relationships within local society circles.
4. Develop mid-tier clients into top-tier clients by building a culture of strategic client development.
5. Implement and ensure a differentiated and exceptional client journey and selling ceremony.
6. Manage VIP rooms and develop a calendar of events to engage and recruit clients.
7. Lead the hospitality team and manage food and beverage offerings for clients.
8. Reinforce Dior standards and strive for excellence in client interactions.
9. Promote and support a culture of client development and experience within the boutique.

1. Minimum 10 years of relevant experience.

1. Strong leadership and client development skills.
2. Excellent communication and interpersonal skills.
3. Ability to build and maintain relationships with high-profile clients.
4. Strategic thinking and problem-solving abilities.

Minimum 10 years of relevant experience.

Salary range of $185,000 - $200,000 per year, plus bonus eligibility.

Comprehensive benefit plans including medical, dental, vision, Flexible Spending Accounts, short and long-term disability, employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with employer contributions matching plan, employee referral program.

Located in Beverly Hills, the company promotes a culture of excellence, passion, determination, courage, and optimism. It values diversity and inclusivity, providing a sense of purpose and community engagement opportunities for employees.