Christian Dior Deputy Boutique Manager

Christian Dior Couture is an iconic French haute couture and luxury goods house renowned for craftsmanship, creativity, and an uncompromising approach to client service. As part of the LVMH group, the maison combines artistic heritage with rigorous retail standards and offers careers that emphasize excellence, client relationships, and professional development within the luxury retail sector.

1. Support the Boutique Manager to achieve and exceed boutique sales targets, monitoring and acting on sales turnover, conversion, average transaction value and units per transaction.
2. Lead daily commercial follow-ups and sales briefings; identify and implement opportunities to maximise boutique performance and cross-category collaboration.
3. Deliver an exceptional luxury client experience, cultivate relationships with high-value clients and VIPs, and drive client appointments, private presentations and proactive outreach.
4. Coach and develop the boutique team through sales technique training, product knowledge sessions, performance reviews and clear communication of targets and expectations.
5. Oversee daily boutique operations including opening/closing procedures, inventory and stock control, cash handling and reporting, visual merchandising and compliance with company policies.
6. Act as the boutique lead in the absence of the Boutique Manager and coordinate with regional HR, Retail Operations and Merchandising teams to ensure alignment and clear communication.

1. Minimum 5 years' experience in luxury retail with prior supervisory or management responsibility.
2. Proven track record of driving sales performance and meeting retail KPIs.
3. Demonstrated leadership and team coaching capability, with strong interpersonal and client-centric skills.
4. Authorization to work in Saudi Arabia; role restricted to Saudi nationals (as specified).
5. High level of professionalism, resilience under pressure, accountability and strong problem-solving and conflict-management skills.

1. Luxury retail sales management
2. Clienteling and CRM management
3. Retail KPI monitoring and analysis
4. Sales performance tracking
5. Boutique operations management
6. Inventory and stock control
7. Cash handling and reporting
8. Visual merchandising standards
9. Team coaching and training
10. Client portfolio management
11. Microsoft Office
12. Reporting tools
13. Leadership and team influence
14. Client-centric mindset
15. Strong interpersonal communication
16. Problem solving and decision making
17. Conflict management

Minimum 5 years of progressive experience in luxury retail, including supervisory or management roles, with demonstrable success in sales leadership, KPI achievement and team development.

Bachelor's degree in Business, Retail Management, Luxury Management, Marketing or a related field preferred; equivalent professional experience in luxury retail will be considered.

Dior fosters a culture of excellence rooted in heritage craftsmanship and refined client service. The boutique environment prizes discretion, polished professionalism and collaborative teamwork, with opportunities to develop retail leadership within the wider LVMH group.