Christian Dior Department Manager - Women's Ready-to-Wear

Paris • France

Wednesday, January 8, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the LVMH Group, a global leader in high-quality products. The brand is renowned for its commitment to excellence, innovation, and creativity, offering a dynamic and inclusive workplace for its employees.

1. Oversee the development and management of sales within the Women's Ready-to-Wear department.
2. Coordinate and manage the team to ensure exceptional customer service and adherence to Christian Dior's quality standards.
3. Optimize sales by attracting new clients and enhancing customer support and service.
4. Develop a client network and act as a brand ambassador, participating in in-store events.
5. Monitor sales reports and merchandise needs with the store director to maintain effective stock levels.
6. Ensure high-quality merchandising standards in-store.
7. Manage commercial performance using key performance indicators (KPIs) to achieve boutique objectives.
8. Cultivate client loyalty by building trust with key clients, anticipating their needs, and providing personalized choices and impeccable follow-up.
9. Ensure quality data collection and client file updates.
10. Increase revenue from existing clients by utilizing available tools.
11. Participate in targeted CRM activities to boost purchase frequency among existing clients.
12. Organize boutique events and maintain a network in environments with potential clients for the Maison.
13. Lead department performance: track and analyze key indicators, propose action plans, deploy, and report results.
14. Maintain a strong field presence.
15. Focus on personnel management: supervise, guide, and train the sales team.
16. Optimize the sales team's skills to enhance revenue growth.
17. Participate in team recruitment: express needs and select candidates.
18. Ensure proper integration of new team members.
19. Provide continuous training on product expertise, new collections, and sales art.
20. Observe and support individual development through regular coaching.
21. Participate in individual seller evaluations and propose related development plans.

1. Minimum of five years of experience in the luxury sector, specifically in retail team management.
2. Potential to be a brand ambassador and deliver an excellent customer experience.
3. Strong communication skills with the ability to motivate the team through a positive attitude and commitment.
4. Ability to work independently with an entrepreneurial spirit.
5. Commercial mindset with digital proficiency.
6. Fluency in French and English; additional foreign language skills are appreciated.

1. Strong leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in sales and customer relationship management.
4. Ability to analyze sales data and develop strategic action plans.
5. Fluency in French and English.

Minimum of five years in luxury retail management.

Christian Dior Couture offers a comprehensive benefits package, including opportunities for professional growth and development within the LVMH Group.

Christian Dior Couture fosters an inclusive and diverse workplace culture, committed to the employment of individuals with disabilities since 2013. The brand values creativity, innovation, and excellence, providing a supportive environment for professional growth.