Christian Dior Department Deputy Manager, Accessories

London • UK

Tuesday, April 22, 2025

Christian Dior Couture, a prestigious entity within the Fashion & Leather Goods division, is synonymous with luxury and elegance. As part of the esteemed LVMH group, Dior offers its employees the opportunity to be part of a storied legacy, fostering a deep passion for haute couture and luxury craftsmanship. The brand is renowned for its commitment to excellence and innovation, providing an inspiring environment for those who share its vision.

1. Manage the department’s sales performance and service excellence.
2. Optimize space and stock utilization to maximize sales and minimize resource wastage.
3. Ensure effective merchandise display using promotional materials to meet current demand.
4. Lead by example in client recruitment and development of client loyalty through CRM initiatives.
5. Achieve boutique capture rate and mystery shopping results.
6. Maintain awareness of competitor activity and communicate insights to the team.
7. Possess comprehensive knowledge of back-office functions and boutique analysis, including CRM, client recruitment, P&L, store activities, stock control, reports, and VM rules.
8. Ensure the boutique maintains the correct basic stock levels.
9. Provide effective feedback to ensure popular selling lines are replenished promptly.
10. Control stock loss within store budget and implement stock audits.
11. Ensure adherence to company administration systems and procedures to minimize losses.
12. Adhere to company security procedures related to theft and pilferage.
13. Report all suspected shoplifters to Loss Prevention.
14. Train staff in company systems on cash handling, credit authorization, and loss reporting.
15. Participate in the recruitment, training, evaluation, motivation, and development of staff.
16. Oversee and manage employee performance appraisals and identify potential for advancement.
17. Communicate effectively to develop a stable team and succession plan.
18. Conduct morning briefings and motivate the team to achieve targets.
19. Network with Dior management to share best practices.
20. Ensure adherence to Health and Safety policies and procedures within the concession.

1. Previous management experience in retail, ideally within the luxury sector.
2. Strong expertise in menswear.

1. Excellent communication and relationship-building skills.
2. Outstanding sense of customer service and commercial creativity.
3. Strong knowledge of fashion and trends.
4. Fluency in a second language (preferred).

Minimum of 5 years of relevant experience in a managerial role within the retail sector, preferably in luxury fashion.

Employees are offered a dynamic work environment with opportunities for professional growth and development within the prestigious Dior and LVMH network.

Christian Dior Couture fosters a culture of passion, creativity, and excellence. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and innovation. The workplace is collaborative, with a focus on continuous learning and development.