Christian Dior CRM Analytics Coordinator

New York • USA

Sunday, December 22, 2024

Christian Dior Couture, a distinguished member of the LVMH Group, stands as a beacon of French heritage and innovative luxury. Renowned for its commitment to excellence and creativity, the Maison fosters an environment where talent flourishes. As part of the LVMH Group, Christian Dior Couture embraces a culture of inclusivity and shared values, ensuring a purpose-driven workplace where each employee contributes to the legacy of luxury and innovation.

1. Manage and execute recurring zone-level client reports on a weekly and monthly basis.
2. Collaborate with internal partners to fulfill additional reporting and list requirements.
3. Develop ad hoc reporting decks and insights utilizing internal data platforms.
4. Maintain CRM database hygiene and report accuracy.
5. Oversee client reallocation projects bi-weekly using CRM tools.
6. Conduct quality checks on direct mail client lists to identify duplicates and fraudulent profiles.
7. Support direct mail processes, including list pulls, organization, recap decks, and vendor relationships.

1. Minimum of 2-3 years experience in a CRM or analytical role.
2. Background in luxury retail is preferred.
3. Proficiency in Microsoft Office, particularly Excel, and familiarity with Salesforce is advantageous.

1. Strong analytical skills with the ability to manage large datasets.
2. Proficient project management and organizational skills.
3. Excellent verbal and written communication skills.
4. Ability to make autonomous decisions efficiently.
5. Attention to detail and accuracy.

Minimum 3 years of experience in a related CRM or analytical role, preferably within the luxury retail sector.

Salary range of $70,000-$76,000 annually.

Eligible for medical benefits plan, commuter benefits, and 401k plans with employer contributions.

Christian Dior Couture embodies a vibrant culture that celebrates creativity and innovation. As part of the LVMH Group, the company is committed to fostering an inclusive environment where diversity and sustainability are prioritized. Employees are encouraged to engage in communities that align with shared values, enhancing both personal and professional growth.