Christian Dior

CRM Analytics Coordinator

Christian Dior Couture, part of the LVMH Group, is renowned for its French heritage and vibrant culture, emphasizing unique Savoir-faire and creativity. The company is committed to sustainable growth and success, fostering a positive, authentic, and generous environment. Christian Dior Couture values inclusivity and provides equal employment opportunities, encouraging employee engagement in communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.

1. Manage and run recurring zone-level client reports (weekly, monthly).
2. Collaborate with internal partners for additional reporting and list needs.
3. Create ad hoc reporting decks and insights using internal data platforms.
4. Assist with CRM database hygiene and report maintenance.
5. Manage client reallocation projects bi-weekly using CRM tools.
6. Spot check direct mail client lists for duplicate profiles and fraud.
7. Assist with direct mail processes, including list pulls, organization, recap decks, and vendor relationships.

1. Minimum 2-3 years experience in a related CRM/analytical role.
2. Background in luxury retail is preferred.

1. Strong analytical skills with comfort in handling large datasets.
2. Excellent project management and organizational skills.
3. Outstanding communication skills, both verbal and written.
4. Ability to make autonomous decisions in a timely manner.
5. Proficient in Microsoft Office programs, especially Excel.
6. Knowledge of Salesforce is a plus.

Minimum 3 years of experience in a related CRM/analytical role.

Salary range of $70,000-$76,000 annually.

Potential eligibility for medical benefits, commuter benefits, and 401k plans with employer contributions.

Located in New York, the company offers a dynamic and inclusive environment where employees are encouraged to engage in communities focused on shared values. The workplace culture emphasizes passion, determination, courage, and optimism.