Christian Dior Client Service Representative

Toronto • Canada

Saturday, May 3, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, stands as a beacon of French heritage and vibrant culture, celebrated for its unique savoir-faire and creativity. As a part of this illustrious conglomerate, the brand is committed to sustainable growth and success, fostering an environment where talent flourishes in a positive, authentic, and generous setting. Employees are encouraged to engage with communities that share values of sustainability, diversity, equity, inclusion, and corporate social responsibility, enriching both the organization and the broader community.

1. Ensure outstanding customer service by maintaining a friendly and welcoming environment, greeting and acknowledging customers.
2. Oversee the point-of-sale system, ensuring accuracy and efficiency in transactions.
3. Manage aftersales services, phone communication, cash integrity, inventory control, and loss prevention.
4. Assist in the management of all areas of boutique operations as needed.
5. Accurately complete all opening and closing procedures, securing all cash and receipts.
6. Maintain the orderly appearance of the register area and ensure supplies are stocked.
7. Assist in floor moves, merchandising, display maintenance, and housekeeping.
8. Provide support to the selling floor when necessary.
9. Participate in all inventory activities.
10. Communicate customer requests and feedback to management.
11. Support general boutique operational tasks, including safety and security, policy, and procedures.

1. Minimum of 3 years of retail cashiering experience, preferably within a luxury environment.

1. Strong interpersonal and communication skills.
2. Excellent organizational and follow-through abilities.
3. Proficiency in handling cash and media transactions.

A minimum of 3 years of experience in retail cashiering, with a preference for candidates with a luxury background.

Employees benefit from a dynamic work environment that encourages personal and professional growth, with opportunities to engage in employee-led communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.

Christian Dior Couture fosters a workplace culture that values passion, determination, courage, and optimism. The brand is committed to creating an inclusive environment where each unique talent is celebrated, and employees are provided with a sense of purpose and belonging.