Christian Dior Client Service Representative

San Diego • USA

Sunday, December 29, 2024

Christian Dior Couture, a prestigious name in the luxury fashion industry, operates under the esteemed LVMH conglomerate, known for its commitment to excellence and innovation. As an employer, Christian Dior Couture offers a dynamic environment where creativity and craftsmanship are at the forefront, providing employees with the opportunity to be part of a legacy that shapes the world of fashion.

1. Ensure outstanding customer service by creating a friendly and welcoming environment, greeting and acknowledging customers, and maintaining housekeeping standards.
2. Accurately process transactions at registers and maintain cash and media integrity.
3. Utilize proper telephone etiquette for customer inquiries and message handling.
4. Assist in packing and wrapping customer purchases.
5. Manage customer exchanges and returns in collaboration with Boutique Leadership.
6. Communicate customer requests and feedback to management.
7. Complete all opening and closing procedures, ensuring cash and receipts are secured.
8. Maintain an orderly register area and ensure supplies are stocked.
9. Assist with floor moves, merchandising, display maintenance, and housekeeping.
10. Provide support to the selling floor as needed.
11. Participate in inventory activities.
12. Resolve issues and make informed suggestions to enhance service and productivity in the cash wrap area.
13. Support general boutique operations, including safety, security, and adherence to policies and procedures.

1. Minimum 3 years of retail cashiering experience, preferably in a luxury setting.
2. Ability to work a flexible full-time schedule, including nights, weekends, and holidays.
3. Strong interpersonal, communication, organization, and follow-through skills.
4. Physical ability to stand for extended periods and handle merchandise and fixtures.
5. Willingness to adhere to company policies, procedures, regulations, and standards.
6. Availability to travel as needed.

1. Customer service excellence
2. Cash handling and POS system proficiency
3. Effective communication
4. Organizational skills
5. Problem-solving abilities

Minimum of 3 years in retail cashiering, with a preference for experience in luxury environments.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional growth within the company.

Christian Dior Couture fosters a culture of innovation and elegance, where employees are encouraged to express their creativity and contribute to the brand's storied heritage. The workplace environment is collaborative and dynamic, reflecting the brand's commitment to excellence and luxury.