Christian Dior Client Service Representative

Miami • USA

Wednesday, February 12, 2025

Christian Dior Couture, a prestigious name within the luxury fashion industry, operates under the esteemed LVMH conglomerate. Renowned for its timeless elegance and innovative designs, the brand offers a dynamic and enriching work environment where creativity and excellence are at the forefront. Employees are part of a legacy that shapes the future of fashion, with opportunities for growth within a global network of luxury brands.

1. Ensure exceptional customer service by creating a welcoming environment and maintaining high standards of housekeeping and product knowledge.
2. Efficiently manage point-of-sale systems, ensuring cash integrity and accurate transaction processing.
3. Handle customer inquiries and communications with professionalism, including phone etiquette and message taking.
4. Assist with merchandise packaging and wrapping, ensuring customer satisfaction.
5. Collaborate with Boutique Leadership to manage customer exchanges and returns.
6. Communicate customer feedback and requests to management for continuous improvement.
7. Support general boutique operations, including safety, security, and inventory management.

1. Minimum of 3 years of retail cashiering experience, preferably within the luxury sector.
2. Ability to work flexible hours, including nights, weekends, and holidays.
3. Strong interpersonal, communication, and organizational skills.
4. Physical capability to stand for prolonged periods and handle merchandise as required.
5. Commitment to adhere to company policies and standards.

1. Customer service excellence
2. Cash handling and POS system proficiency
3. Effective communication
4. Organizational skills
5. Problem-solving abilities

Minimum 3 years of retail cashiering experience, preferably in a luxury environment.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development within the LVMH group.

Christian Dior Couture fosters an inclusive and innovative culture where employees are encouraged to express creativity and pursue excellence. The brand values diversity and collaboration, offering a supportive environment that nurtures talent and promotes career growth within the luxury fashion industry.