Christian Dior Client Service Representative

Dallas • USA

Tuesday, April 29, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, is renowned for its rich French heritage and vibrant culture, epitomizing unique savoir-faire and creativity. As part of the world's leading luxury goods conglomerate, Christian Dior Couture offers an environment where talents are nurtured and empowered, fostering sustainable growth and success. The company is committed to creating an inclusive atmosphere that celebrates diversity and provides all employees with a sense of purpose and community engagement.

1. Ensure exceptional customer service by creating a welcoming environment, greeting and acknowledging customers, and maintaining housekeeping standards.
2. Efficiently manage the point-of-sale system, ensuring accurate cash handling and media transactions.
3. Utilize proper telephone etiquette for customer inquiries and message handling.
4. Assist in packaging and wrapping customer purchases.
5. Collaborate with the Boutique Leadership Team to manage customer exchanges and returns.
6. Communicate customer feedback and requests to management.
7. Complete all opening and closing procedures, securing cash and receipts.
8. Maintain an orderly register area and ensure supplies are stocked.
9. Support floor moves, merchandising, display maintenance, and housekeeping.
10. Provide assistance on the selling floor as needed.
11. Participate in inventory processes.
12. Contribute to problem-solving and make informed suggestions to enhance service and productivity in the cash wrap area.
13. Support general boutique operations, including safety, security, and adherence to policies and procedures.

1. Minimum 3 years of retail cashiering experience, preferably in luxury.
2. Ability to work a full-time schedule with varying hours, including nights, weekends, and holidays.
3. Strong interpersonal, communication, organizational, and follow-through skills.
4. Physical ability to stand for extended periods and handle merchandise and fixtures.

1. Customer service excellence
2. Point-of-sale system proficiency
3. Effective communication
4. Organizational skills
5. Problem-solving abilities

A minimum of 3 years in retail cashiering, with a preference for experience in the luxury sector.

Christian Dior Couture offers a comprehensive benefits package, including opportunities for career growth within the LVMH Group, engagement in employee-led communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.

Christian Dior Couture fosters a culture of excellence, passion, and innovation, encouraging a positive and authentic environment. As part of the LVMH Group, the company values diversity and inclusivity, providing employees with opportunities to engage in meaningful community initiatives and ensuring adherence to ethical and environmental standards.