Christian Dior Client Service Representative

Dallas • USA

Wednesday, March 5, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, is renowned for its rich French heritage and vibrant culture. The House of Dior is celebrated for its exceptional savoir-faire and creativity, transforming dreams into exquisite creations. As part of the LVMH Group, Christian Dior Couture is committed to fostering an inclusive environment where diverse talents are valued and empowered. The company is dedicated to sustainable growth, offering employees opportunities to engage in meaningful communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.

1. Ensure outstanding customer service by creating a friendly and welcoming environment, including greeting and acknowledging customers, maintaining housekeeping standards, and possessing solid product knowledge.
2. Accurately and efficiently process transactions at the registers, maintaining cash and media integrity.
3. Utilize proper telephone etiquette for answering calls, taking messages, addressing customer inquiries, and transferring calls.
4. Assist in packing or wrapping customers’ merchandise.
5. Manage customer exchanges or returns in collaboration with the Boutique Leadership Team.
6. Communicate customer requests and feedback to management.
7. Complete all opening and closing procedures accurately, including securing all cash and receipts.
8. Maintain an orderly appearance of the register area and ensure supplies are stocked.
9. Assist in floor moves, merchandising, display maintenance, and housekeeping.
10. Provide support to the selling floor as needed.
11. Participate in all inventories.
12. Address problems and make informed suggestions to enhance service and productivity in the cash wrap area.
13. Support general Boutique operational tasks, including safety and security, policy and procedures, and receiving product.

1. Minimum 3 years of retail cashiering experience, preferably in a luxury environment.
2. Ability to work a full-time schedule, including varied hours/days such as nights, weekends, and holidays.
3. Strong interpersonal, communication, organizational, and follow-through skills.
4. Physical ability to stand for extended periods and handle boxes of merchandise and fixtures throughout the store.
5. Willingness to adhere to all company policies, procedures, regulations, and standards.

1. Exceptional customer service skills
2. Proficiency in cash handling and POS systems
3. Strong communication and interpersonal skills
4. Organizational and multitasking abilities
5. Problem-solving skills

Minimum of 3 years in retail cashiering, with a preference for experience in luxury settings.

Christian Dior Couture offers a comprehensive benefits package, including opportunities for career growth within the LVMH Group, participation in employee-led communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.

Christian Dior Couture fosters a culture of excellence, passion, and innovation. As part of the LVMH Group, the company values diversity and inclusivity, creating an environment where employees are empowered to thrive and contribute to meaningful initiatives. The workplace is characterized by a commitment to sustainable growth and the nurturing of talent.