Christian Dior Client Service Representative

Boca Raton USA

Tuesday, February 4, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, epitomizes the pinnacle of French heritage and innovation in the luxury fashion industry. Renowned for its exquisite craftsmanship and creative prowess, the Maison is a beacon of sustainable growth and success, fostering a nurturing environment where talent flourishes. As part of the LVMH family, Christian Dior Couture is committed to inclusivity and diversity, offering employees the opportunity to engage in meaningful communities that extend beyond the organization.

1. Deliver exceptional customer service by creating a welcoming and friendly environment, including greeting and acknowledging customers.
2. Efficiently manage point-of-sale systems and ensure cash integrity.
3. Maintain proper telephone etiquette for customer inquiries and communication.
4. Assist in the packaging and wrapping of customer purchases.
5. Collaborate with Boutique Leadership to handle customer exchanges and returns.
6. Communicate customer feedback and requests to management.
7. Execute opening and closing procedures, ensuring the security of cash and receipts.
8. Maintain an orderly register area and ensure supplies are stocked.
9. Support floor moves, merchandising, display maintenance, and housekeeping.
10. Provide assistance on the selling floor as needed.
11. Participate in inventory activities.
12. Resolve issues and make informed suggestions to enhance service and efficiency in the cash wrap area.
13. Support general boutique operations, including safety, security, and adherence to policies and procedures.

1. Minimum of 3 years of retail cashiering experience, preferably in a luxury setting.
2. Ability to work a flexible full-time schedule, including nights, weekends, and holidays.
3. Strong interpersonal, communication, organizational, and follow-through skills.
4. Physical ability to stand for extended periods and handle merchandise and fixtures.
5. Willingness to adhere to company policies, procedures, and standards.
6. Availability to travel as needed.

1. Exceptional customer service skills
2. Proficiency in point-of-sale systems
3. Strong communication and interpersonal skills
4. Organizational and multitasking abilities
5. Problem-solving skills

A minimum of 3 years of experience in retail cashiering, with a preference for candidates with a background in luxury retail environments.

Christian Dior Couture offers a comprehensive benefits package, fostering an inclusive environment that supports personal and professional growth. Employees have the opportunity to engage in communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.

Christian Dior Couture is a Maison that thrives on creativity, passion, and excellence. It is a place where talents are nurtured in a positive, authentic, and generous environment. The company values diversity and inclusivity, encouraging employees to engage in communities that reflect shared values and contribute to a greater purpose beyond the organization.