Christian Dior Client Service Representative

Beverly Hills • USA

Tuesday, March 25, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As a part of this global leader in luxury, Christian Dior Couture offers unparalleled opportunities for career growth and development within an environment that values creativity and craftsmanship.

1. Ensure outstanding customer service by creating a welcoming environment, greeting customers, and maintaining product knowledge.
2. Accurately process transactions and maintain cash integrity at registers.
3. Utilize proper telephone etiquette for customer inquiries and call management.
4. Assist in packaging and wrapping customer purchases.
5. Collaborate with Boutique Leadership to manage customer exchanges and returns.
6. Communicate customer feedback and requests to management.
7. Perform opening and closing procedures, ensuring cash and receipts are secured.
8. Maintain the orderliness of the register area and stock supplies.
9. Support floor moves, merchandising, display maintenance, and housekeeping.
10. Provide assistance on the selling floor as needed.
11. Participate in inventory processes.
12. Address and resolve issues affecting service and efficiency in the cash wrap area.
13. Support general boutique operations, including safety, security, and adherence to policies.

1. 3+ years of retail cashiering experience, preferably in a luxury setting.
2. Ability to work a flexible full-time schedule, including nights, weekends, and holidays.
3. Strong interpersonal, communication, and organizational skills.
4. Physical ability to stand for extended periods and handle merchandise.
5. Willingness to adhere to company policies and procedures.
6. Availability to travel as needed.

1. Customer service excellence
2. Cash handling accuracy
3. Effective communication
4. Problem-solving
5. Organizational skills
6. Team collaboration

Minimum of 3 years in retail cashiering, with a preference for luxury retail experience.

Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and exclusive discounts on luxury products.

Christian Dior Couture fosters a culture of innovation, elegance, and excellence. Employees are encouraged to express creativity and contribute to the brand's legacy of luxury and sophistication. The workplace is dynamic, collaborative, and focused on delivering exceptional service and quality.