Christian Dior Client Advisor

Seoul • South Korea

Friday, April 25, 2025

Christian Dior Couture, a distinguished name in the realm of fashion, epitomizes the essence of haute couture with over 75 years of unparalleled craftsmanship and quality. As part of the esteemed LVMH conglomerate, the brand pays homage to its rich heritage while continually expanding its influence with contemporary elegance and audacity. Recognized by the Ministry of Employment and Labor in 2023 as a leading job creator in South Korea, the company is lauded for its commitment to employee development, competitive compensation, and robust welfare programs.

1. Convey the brand's values and provide authentic interactions to enhance customer loyalty.
2. Resolve customer issues through various channels while consistently delivering exceptional service.
3. Increase online sales through inbound and outbound phone consultations.
4. Actively provide clienteling and product information during customer communications.
5. Continuously develop new ideas for customer issue resolution and share within the team.
6. Ensure all communications adhere to Dior's policies and processes.
7. Accurately manage databases and input information into relevant systems for reporting.

1. Minimum 3 years of relevant customer service experience, preferably in luxury or retail sectors.

1. Excellent communication and clienteling skills.
2. Customer-first attitude.
3. Passionate, proactive, and positive team player.
4. Ability to work flexible schedules, including weekends and holidays.
5. Proficiency in relevant systems, multitasking, and MS Office.

Minimum 3 years of relevant customer service experience, preferably in luxury or retail sectors.

The position offers sales incentives, performance-based annual bonuses, flexible benefits, a retirement pension plan, condolence allowances, comprehensive health check-ups, group accident insurance, uniforms, work phones, a welcome kit for new employees, employee purchase discounts, and Christmas gifts.

Christian Dior Couture fosters a culture of excellence, innovation, and respect for its heritage. The workplace environment is dynamic and supportive, emphasizing employee growth, collaboration, and a commitment to delivering the highest standards of service and luxury.