Christian Dior Boutique Manager

Saint-Tropez • France

Thursday, February 27, 2025

Christian Dior Couture, a prestigious entity within the LVMH conglomerate, is renowned for its iconic contributions to the fashion industry. The brand epitomizes luxury and innovation, consistently setting benchmarks in haute couture. As an employer, Christian Dior Couture is committed to fostering a diverse and inclusive workplace, actively supporting the employment of individuals with disabilities since 2013.

1. Drive commercial performance and client development to achieve sales growth.
2. Implement and oversee the commercial strategy of Christian Dior, ensuring alignment with brand standards.
3. Ensure excellence in customer experience and service within the boutique, including client reception, sales, visual merchandising, and overall store presentation.
4. Manage and resolve client disputes in accordance with the brand's commercial policies.
5. Lead the department's performance management, including tracking key performance indicators, proposing and deploying action plans, and conducting regular reporting.
6. Motivate and co-animate team objectives through daily briefings.
7. Oversee team development, including recruitment, integration, training, individual coaching, and development plans.
8. Ensure effective stock management and store organization.
9. Manage scheduling and adherence to internal control procedures.
10. Communicate managerial messages from the Boutique Director to the team and relay team feedback to the Director.
11. Conduct regular team reviews in collaboration with boutique management to maintain a positive social climate and high performance.
12. Disseminate information from headquarters and foster trustful relationships with all boutique departments and European counterparts.

1. Minimum of 5 years of experience in team management within the luxury retail sector.
2. Strong understanding of department operations, commercial management, and team leadership.

1. Initiative and commercial acumen with a passion for fashion and products.
2. Strong sense of service excellence and customer experience in a boutique setting.
3. Creativity, excellent interpersonal skills, and organizational abilities.
4. Fluency in French and English; knowledge of a third language is advantageous.

A minimum of 3 years of relevant experience is required.

Christian Dior Couture offers a supportive environment that encourages diversity and inclusion, providing opportunities for professional growth and development.

The culture at Christian Dior Couture is one of passion and innovation, deeply rooted in the brand's rich heritage. The workplace fosters creativity and excellence, encouraging employees to embody the brand's values of elegance and sophistication in all endeavors.