Christian Dior Boutique Manager
Christian Dior Couture, a distinguished entity within the LVMH Group, epitomizes the pinnacle of luxury fashion. As part of the world's leading conglomerate in high-quality and luxury products, Dior offers an unparalleled environment for professional growth and development. The brand is renowned for its commitment to excellence and innovation, providing employees with a dynamic and enriching workplace.
- Lead and develop the boutique team in Frankfurt, ensuring alignment with Christian Dior Couture's standards of excellence.
- Drive sales and ensure the overall success of the boutique by utilizing KPIs to meet targets.
- Recruit, train, and motivate a high-performing team to deliver exceptional customer service.
- Foster a positive and collaborative work environment, encouraging team members to embody the values of Christian Dior.
- Develop strategies to support efficiency and productivity, closely monitoring sales reports and merchandise needs.
- Collaborate with Retail Director and Head Office on sales, events, and team management.
- Ensure the boutique gains new client acquisition while elevating the loyal customer base.
- Oversee compliance with established company policies, procedures, and inventories.
- Ensure the boutique floor is always covered to provide a welcoming environment for clients.
- 5+ years of experience in luxury retail or a comparable field in a management position.
- Qualitative and in-depth understanding of local current and potential customers.
- Experience working with financial reports and budgets, as well as KPIs.
- Fluent in German and English; proficiency in another language is a plus.
- Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
- Excellent communication skills and a strong service consciousness.
- Passion for delivering exceptional customer service.
- Deep understanding and appreciation for the luxury fashion industry.
- Commercial mindset and business-driven thinking.
A minimum of 5 years in luxury retail or a comparable field, with a focus on management roles.
The position offers a comprehensive benefits package, including 6 weeks of holiday entitlement per year, a monthly lunch benefit of €100 net, public transportation support of €100 net per month, an additional day off on one's birthday, access to corporate benefits, special employee conditions post-probation, a referral program bonus, and opportunities for further training and development. Career advancement opportunities within the LVMH Group are also available.
Christian Dior Couture fosters a culture of passion, luxury, and innovation. Employees are encouraged to embody the brand's values and are provided with opportunities for continuous learning and development. The work environment is international and collaborative, with a focus on excellence and creativity.

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