Christian Dior Boutique Client Development Manager

Christian Dior Couture offers more than a beautiful brand to clients; it invites them to be part of its heritage and share a passion for luxury. The company seeks employees who are enthusiastic and passionate about being part of the House of Dior.

1. Support the Client Marketing Manager in organizing in-store and out-store events.
2. Reinforce standards such as boutique decoration, VM display, F&B, and selection of collections for clients.
3. Collect and share feedback on direct marketing activities with management and HQ.
4. Partner with department and boutique managers to plan and execute product launch events.
5. Prepare a range of target products for clients with sales associates before each OTO.
6. Propose and facilitate local events to increase client loyalty.
7. Provide training, motivation, and coaching to sales staff to enhance clienteling, service, and grooming standards.
8. Demonstrate excellent product knowledge and conduct training sessions.
9. Meet individual sales targets and distribute sales contributions across the Thailand business.
10. Ensure client relationships are managed using the BeDior system.
11. Develop in-boutique programs to stimulate CDM awareness and drive sales performance.
12. Support the business through personal sales as directed by management.
13. Update client information on BeDior regularly.
14. Use BeDior to filter client lists for business objectives.
15. Provide business analysis, event reports, and share success stories with the local CDM team.

1. University or college degree in a relevant field.

1. Retail product knowledge is an advantage.
2. Proficiency in Microsoft applications (Excel, Word, PowerPoint) and email skills.
3. Knowledge in SQL or CRM systems is an advantage.
4. Fluent in English, both written and spoken.
5. Ability to speak Mandarin and a second language is an advantage.
6. Highly innovative and creative with a passion for customer centricity.
7. Strong interpersonal and project management skills.

Minimum 5 years of relevant working experience in the high-end niche market. Luxury retail experience preferred.

University or college degree in a relevant field.

Located in Bangkok, Thailand, the company fosters a professional environment where employees are encouraged to share their passion for luxury and fashion.