Christian Dior Boutique Client Development Manager

Bangkok • Thailand

Sunday, January 5, 2025

Christian Dior Couture, a distinguished name in the luxury fashion industry, offers more than just a brand; it provides an invitation to partake in a rich heritage and a shared passion for luxury. As part of the esteemed LVMH conglomerate, Christian Dior is renowned for its commitment to excellence and innovation, seeking employees who share a fervor for the brand's legacy and values.

1. Drive the performance of Client Development Management (CDM) actions in the boutique by supporting teams with daily initiatives.
2. Retain and develop existing clients through strategic initiatives and personalized interactions.
3. Implement new client development strategies and activities to enhance client experiences.
4. Plan and execute boutique events in collaboration with the Client Marketing Manager.
5. Provide training and coaching to sales staff to enhance clienteling, service, and grooming standards.
6. Ensure effective use of the BeDior system for managing client relationships.
7. Prepare and deliver routine reports on client information and business analysis.
8. Monitor client marketing tools and operations to optimize boutique KPIs.

1. University or College Degree in a relevant field
2. Minimum 5 years of relevant experience in the high-end niche market
3. Luxury retail experience preferred

1. Proficiency in Microsoft Office applications and email
2. Knowledge of SQL or CRM systems is advantageous
3. Fluency in English, both written and spoken
4. Ability to speak Mandarin and a second language is advantageous
5. Strong interpersonal and project management skills
6. Innovative and creative with a passion for customer centricity

Minimum 5 years of relevant working experience in the high-end niche market, with luxury retail experience preferred.

University or College Degree in a relevant field

Competitive benefits package including opportunities for professional growth and development within a prestigious luxury brand.

Christian Dior fosters a culture of enthusiasm and passion, encouraging employees to embody the brand's heritage and values. The workplace is dynamic and collaborative, promoting innovation and excellence.