Christian Dior Assistant Boutique Manager

Toronto • Canada

Saturday, May 3, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, stands as a beacon of French heritage and innovation in the luxury fashion industry. Renowned for its exquisite craftsmanship and creativity, the Maison offers a nurturing environment for sustainable growth and success. As part of LVMH, Christian Dior Couture is committed to fostering an inclusive workplace where diverse talents are celebrated and empowered.

1. Assist the Boutique Director/Manager in managing the sales team and ensuring exceptional customer service.
2. Maximize sales, minimize stock losses, and attract new clients to the boutique.
3. Open and close the boutique, ensuring security and compliance with procedures.
4. Coach, schedule, and manage staff, merchandise, and inventory.
5. Ensure adherence to company policies and procedures to achieve optimal results.
6. Monitor sales performance and conversion rates daily.
7. Develop clientele and inspire outstanding service.
8. Participate in merchandise displays and presentations, applying merchandising concepts.
9. Train and manage sales associates in selling skills.
10. Conduct regular store meetings to discuss performance, training, and product knowledge.
11. Coordinate sales promotion activities, including seasonal sales and trunk shows.
12. Oversee product and stock management, including inventory and pricing.
13. Ensure compliance with company policies regarding security and record-keeping.
14. Resolve issues affecting service, efficiency, and productivity.

1. 5+ years of retail experience, with at least 1 year in management within a luxury setting.
2. Strong knowledge of the luxury industry and fashion sensitivity.
3. Ability to work varied hours, including nights, weekends, and holidays.

1. Ability to develop and train associates and build relationships.
2. Outstanding customer service skills.
3. Effective management of sales staff toward achieving sales objectives.
4. Strong interpersonal, communication, and organizational skills.
5. Proficiency in operating POS systems and other office equipment.

Minimum 5 years of retail experience, preferably in luxury, with at least 1 year in a management role.

Christian Dior Couture offers a dynamic environment for career growth, with opportunities to engage in employee-led communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility.

Christian Dior Couture fosters a vibrant and inclusive culture, emphasizing creativity, authenticity, and excellence. As part of the LVMH Group, the Maison values diversity and provides a supportive environment where employees can thrive and contribute to shared values and goals.