Christian Dior Assistant Boutique Manager

Christian Dior Couture is a leading global maison within the LVMH group, renowned for haute couture, leather goods and luxury ready-to-wear. As part of the LVMH family, the brand combines artisanal savoir‑faire with international retail excellence and operates boutiques that emphasize exceptional client service and meticulous presentation.

1. Support the Boutique Director in the day-to-day management of the sales team to achieve sales targets, improve conversion and grow client databases.
2. Coach, train and develop Sales Associates in selling techniques, product knowledge and luxury service standards; set and monitor individual and team sales goals.
3. Lead clienteling and clientele development initiatives, including after‑sale follow‑up and database optimisation to maximise repeat business.
4. Drive daily commercial performance through KPI monitoring (sales, conversion, capture rate) and by implementing corrective action to improve results.
5. Oversee merchandising activities and participate in visual presentation and display execution in line with brand guidelines.
6. Manage stock operations: prepare transfers, handle returns-to-vendor (RTV), participate in cycle and full inventories, and ensure correct pricing.
7. Ensure strict compliance with company policies and procedures including cash handling, safekeeping of property, record‑keeping and loss prevention.
8. Open and close the boutique, secure the premises and enforce all security protocols.
9. Facilitate regular store meetings to communicate performance, training, merchandising directives and operational changes.
10. Perform administrative duties and any additional tasks assigned by management to maintain operational efficiency.

1. Minimum five years of retail experience, with demonstrable supervisory or assistant manager experience in luxury fashion or leather goods.
2. Proven track record of achieving sales targets and developing client relationships in an upscale retail environment.
3. Strong leadership and coaching skills with the ability to motivate a diverse retail team.
4. Solid knowledge of visual merchandising principles and inventory management processes.
5. Sound understanding of cash handling procedures, stock loss prevention and store security protocols.
6. Flexible availability to work retail hours, including weekends and holidays.

1. Clienteling and clientele development
2. Sales coaching and team leadership
3. KPI monitoring and conversion analysis
4. Visual merchandising and presentation
5. Inventory control and stock reconciliation
6. Loss prevention and security procedures
7. Store opening/closing and operational governance
8. Retail scheduling and workforce coordination

Minimum 5 years in retail with at least several years in a supervisory or assistant management role within luxury fashion or leather goods, demonstrating consistent sales performance and team leadership.

High school diploma or equivalent required; bachelor's degree in business, retail management, fashion or a related field preferred.

Christian Dior Couture fosters a culture of craftsmanship, refined client service and exacting standards of presentation typical of an haute couture maison. The boutique environment values mentorship, professional development and a collaborative approach to delivering memorable luxury experiences.