Chloé Stylist

New York • USA

Monday, January 13, 2025

Chloé, a distinguished brand under the Richemont Group, is renowned for its commitment to fostering an inclusive and diverse workforce. Richemont Americas is dedicated to creating a dynamic community that celebrates diversity and empowers creativity and knowledge to deliver excellence. As part of this prestigious conglomerate, Chloé offers a unique opportunity for individuals to grow within a leading luxury fashion house.

1. Deliver exceptional customer service and develop long-term client relationships.
2. Engage in personalized client outreach and utilize clienteling tools to achieve CRM targets.
3. Capture and maintain comprehensive client data, focusing on VVICs and VICs.
4. Utilize omnichannel services to enhance sales and meet store and individual KPIs.
5. Participate in training and commercial activities to achieve sales and CRM objectives.
6. Maintain a pristine store environment and support colleagues and managers.
7. Inform management of any structural repairs needed to maintain a luxurious store environment.
8. Implement store and back-of-house management guidelines and participate in inventories.
9. Support after-sales clients and ensure impeccable service.
10. Comply with Richemont policies and standards.

1. Exceptional customer service skills
2. Strong client relationship management
3. Proficiency in utilizing omnichannel services
4. Ability to achieve sales and CRM targets
5. Attention to detail in store operations
6. Effective communication and teamwork

Previous experience in luxury retail or a similar customer-focused environment is preferred.

Expected hourly range: $21-$26, determined based on relevant skills and experience.

Richemont offers a comprehensive benefits program including health, dental, drug, and vision coverage, life insurance, disability benefits, RRSP program with employer match, paid time off, maternity leave top-up, and access to an employee assistance program. Employees are encouraged to participate in volunteer days to support local community initiatives.

Richemont Americas prides itself on a culture of inclusivity and diversity, where employees are empowered to contribute creatively and knowledgeably. The company values work-life balance and encourages employees to engage in community-driven initiatives, fostering a supportive and dynamic workplace environment.