Chloé Stylist

Richemont Americas is a company that values diversity and inclusion, employing talent from various backgrounds to build an evolving and inclusive community. The company believes in empowering creativity and knowledge to deliver excellence and advance the community.

1. Deliver exceptional customer service and develop long-term client relationships.
2. Engage in personalized reach-out campaigns and utilize clienteling tools.
3. Capture client data and maintain qualitative information.
4. Achieve sales, KPIs, and CRM targets through omnichannel services.
5. Maintain awareness of local trading environment and competitors.
6. Ensure impeccable store environment and support colleagues and managers.
7. Inform management of any structural repairs needed in the store.
8. Implement store and back-of-house management guidelines and participate in inventories.
9. Support after-sales clients and ensure impeccable service.
10. Comply with Richemont policies and standards.

1. Customer service
2. Client relationship management
3. Sales and KPI achievement
4. Omnichannel service utilization
5. Store management
6. Team collaboration

Experience in delivering strong business performance and customer service in a retail environment.

Salary will be determined based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, employee assistance program, and volunteer days off.

Richemont Americas fosters a diverse and inclusive workplace culture, emphasizing employee wellbeing and work-life balance. The company is located in Mclean, United States.