Chloé Stylist

Mclean • USA

Tuesday, January 14, 2025

Chloé, a distinguished brand under the Richemont Group, is celebrated for its commitment to fostering an inclusive and diverse workplace. Richemont Americas prides itself on embracing a multitude of backgrounds and experiences, creating a vibrant community where creativity and excellence thrive. As part of this esteemed conglomerate, Chloé offers a dynamic environment where innovation and diversity are at the forefront.

1. Deliver exceptional customer service and cultivate long-term client relationships.
2. Engage in personalized client outreach and utilize clienteling tools to meet CRM targets.
3. Offer superior customer service across all omnichannel platforms to drive sales.
4. Participate in commercial activities and complete training to achieve sales and KPI targets.
5. Maintain an immaculate store environment and support operational excellence.
6. Inform management of any necessary store repairs to maintain a luxurious setting.
7. Adhere to Richemont policies and support after-sales services.

1. Proven ability to build and maintain client relationships.
2. Strong understanding of CRM and clienteling strategies.
3. Familiarity with omnichannel retail environments.

1. Excellent communication and interpersonal skills.
2. Proficiency in using clienteling tools and CRM systems.
3. Strong organizational and multitasking abilities.

Previous experience in luxury retail or a similar customer-focused environment is required.

Compensation is based on relevant skills and experience.

Comprehensive benefits package including medical, dental, vision, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and employee assistance program. Volunteer days off to support community initiatives are also provided.

Richemont Americas is dedicated to creating a workplace where diversity is celebrated, and inclusion is fully embraced. The company values creativity and knowledge, fostering an environment where employees are empowered to excel and contribute to the community.