Chloé Stylist
Chloé, a distinguished brand under the Richemont Group, is renowned for its commitment to fostering an inclusive and diverse workplace. Richemont Americas prides itself on embracing a multitude of backgrounds and experiences, cultivating a dynamic community where creativity and excellence thrive. As part of this illustrious conglomerate, Chloé offers a unique opportunity to be part of a legacy that celebrates diversity and innovation.
- Deliver exceptional customer service and cultivate long-term client relationships.
- Engage actively in CRM initiatives to achieve targets, utilizing personalized outreach and clienteling tools.
- Capture and maintain comprehensive client data, focusing on VVICs and VICs.
- Leverage omnichannel services to enhance sales performance and meet KPIs.
- Participate in training and commercial activities to support business objectives.
- Maintain an impeccable store environment and support operational excellence.
- Ensure compliance with Richemont policies and standards.
- Support after-sales clients and ensure superior service follow-up.
- Proven track record in luxury retail or a similar environment.
- Strong understanding of CRM systems and clienteling practices.
- Ability to meet sales targets and KPIs consistently.
- Exceptional interpersonal and communication skills.
- Proficiency in using omnichannel retail tools.
- Strong organizational and multitasking abilities.
A minimum of 2 years of experience in luxury retail or a related field is required.
Salary will be determined based on relevant skills and experience.
Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, life insurance, disability benefits, and a 401(k) plan with employer match. Additional benefits include paid time off, wellness reimbursement, and volunteer days off.
Chloé, as part of the Richemont Group, promotes a culture of inclusivity and innovation. The workplace is characterized by a commitment to diversity, creativity, and excellence, encouraging employees to contribute to a vibrant and evolving community.