Chloé Senior Sales Advisor

Paris • France

Monday, December 9, 2024

Chloé, a distinguished brand under the Richemont Group, is renowned for its commitment to elegance, creativity, and luxury. As part of a global conglomerate, Chloé offers a dynamic work environment that fosters innovation and excellence, making it a coveted employer in the luxury fashion industry.

1. Develop and maintain long-term client relationships, providing exceptional customer service.
2. Engage actively in CRM activities and implement personalized communication campaigns.
3. Utilize omnichannel services to enhance sales and achieve individual and collective boutique targets.
4. Participate in training and commercial activities as directed by management.
5. Ensure the boutique's appearance is impeccable and report any structural repairs needed.
6. Support post-sale customer service to ensure an impeccable after-sales experience.
7. Adhere to Richemont's established policies and standards.

1. Proven experience as a Sales Advisor in luxury or high-end retail.
2. Proficiency in English, both spoken and written.

1. Strong customer relationship management skills.
2. Excellent communication and interpersonal abilities.
3. Ability to work collaboratively in a team-oriented environment.
4. Proficiency in using clienteling tools and CRM systems.

Minimum of one year of experience in a luxury or high-end sales environment.

Competitive benefits package including opportunities for professional development within the Richemont Group.

Chloé values entrepreneurial spirit, conviviality, and creativity, fostering a workplace culture that encourages positive impact and excellence. Employees are part of a family that supports innovation and collaboration.