Chloé

Senior Sales Advisor

Chloé is a prestigious luxury fashion brand known for its elegant and sophisticated designs. As part of the Richemont group, Chloé is committed to providing exceptional customer experiences and fostering long-term relationships with its clientele.

1. Act as a brand ambassador, welcoming guests into the Chloé family.
2. Develop and maintain long-term client relationships.
3. Provide exceptional customer service and achieve CRM objectives.
4. Implement personalized communication campaigns and utilize clienteling tools.
5. Collect and record client data and qualitative information.
6. Utilize omnichannel services to drive sales and meet individual and store targets.
7. Participate in training and commercial activities set by management.
8. Ensure the boutique is impeccably maintained and support colleagues and managers.
9. Inform management of necessary structural repairs to maintain a luxurious environment.
10. Apply store management guidelines and participate in inventories.
11. Support clients post-sale and ensure impeccable after-sales service.
12. Comply with Richemont's established policies and standards.

1. Entrepreneurial spirit with a focus on excellence and creativity.
2. At least one experience as a Sales Advisor in luxury or high-end retail.

1. Strong interpersonal and communication skills.
2. Proficiency in English, both spoken and written.

At least one experience as a Sales Advisor in luxury or high-end retail.

The position is based in Paris, a city renowned for its fashion and luxury industry. Chloé values conviviality, excellence, creativity, and aims to have a positive impact.