Chloé Sales Stylist

Paris • France

Friday, March 14, 2025

Chloé, a distinguished name in luxury fashion, is part of the Richemont Group, a global leader in the luxury goods industry. Known for its commitment to elegance and sophistication, Chloé offers an inspiring work environment where creativity and excellence are at the forefront. As an employer, Chloé values entrepreneurial spirit and aims to make a positive impact through its dedicated team of professionals.

1. Act as a brand ambassador, welcoming guests into the Chloé family and providing exceptional customer service.
2. Develop and maintain long-term client relationships, focusing on customer satisfaction and loyalty.
3. Engage actively in CRM initiatives, implementing personalized communication campaigns and utilizing clienteling tools.
4. Collect and record client data systematically, ensuring comprehensive qualitative information is maintained.
5. Utilize omnichannel services to enhance sales performance and achieve individual and collective boutique targets.
6. Participate in training sessions and commercial activities set by the Boutique Director and Retail teams.
7. Ensure the boutique's appearance is impeccable and support colleagues and management in operational excellence.
8. Proactively inform management of any structural repairs needed to maintain a luxurious environment.
9. Adhere to boutique management guidelines, including stock management and inventory participation.
10. Provide post-sale support to ensure impeccable after-sales service.
11. Comply with Richemont's established policies and standards.

1. Previous experience as a Sales Advisor in luxury or high-end retail.
2. Proficiency in both French and English, with strong verbal and written communication skills.

1. Strong customer relationship management skills.
2. Ability to deliver exceptional customer service.
3. Proficiency in using CRM and clienteling tools.
4. Excellent communication and interpersonal skills.
5. Strong organizational and multitasking abilities.

A minimum of one year of experience in luxury or high-end retail sales is required.

Employees enjoy a dynamic and supportive work environment, opportunities for professional development, and a chance to work with a prestigious luxury brand.

Chloé fosters a culture of creativity, excellence, and positive impact. The work environment is collaborative and supportive, encouraging entrepreneurial spirit and innovation. Employees are valued for their contributions and are part of a global luxury community.