Chloé Sales Associate

Tokyo • Japan

Saturday, October 11, 2025

Chloé, a distinguished brand under the Richemont Group, is renowned for its commitment to crafting luxury fashion with a modern and feminine touch. As an employer, Chloé offers a dynamic environment that fosters creativity and innovation, encouraging employees to embody the brand's values and contribute to its legacy of excellence.

1. Provide exceptional customer service and embody the Chloé attitude and values in all interactions.
2. Conduct sales and customer service operations within the Chloé boutique.
3. Plan and execute shop events to enhance customer engagement.
4. Train and develop junior and temporary staff to uphold Chloé standards.
5. Propose and implement in-store displays and product placements.
6. Manage customer data and inventory, ensuring accuracy and efficiency.
7. Perform associated administrative tasks using relevant software.

1. Minimum of 3 years of experience in customer service or sales, regardless of industry.
2. Demonstrated passion for fashion and ability to embody the Chloé brand image.
3. Strong teamwork skills and effective communication with customers, stakeholders, and team members.
4. Ability to understand company policies and act proactively in task execution.
5. High awareness of sales targets and ability to devise and implement strategies to achieve them.

1. Exceptional customer service and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in inventory management and data analysis.
4. Ability to train and mentor junior staff.
5. Creative skills for visual merchandising.

A minimum of three years in a customer service or sales role is required, with a preference for experience in the fashion industry.

Employees enjoy a supportive work environment with opportunities for professional growth and development within the Richemont Group.

Chloé fosters a collaborative and inclusive culture that values creativity, innovation, and the personal growth of its employees. The brand encourages a proactive approach to work and values contributions that align with its commitment to excellence in luxury fashion.