Chloé Sales Associate

London • UK

Wednesday, January 8, 2025

Chloé, a distinguished name in luxury fashion, is part of the Richemont Group, a conglomerate renowned for its portfolio of prestigious brands. As an employer, Chloé embodies a commitment to fostering creativity, diversity, and independence, offering its employees the opportunity to thrive in an environment that values freedom and individuality.

1. Serve as an ambassador of the Chloé brand, welcoming guests and providing exceptional customer service.
2. Develop and maintain long-term client relationships, focusing on CRM targets and personalized clienteling.
3. Utilize omnichannel services to enhance sales performance and achieve store and individual sales targets.
4. Maintain an impeccable store environment and support operational excellence.
5. Ensure compliance with Richemont policies and standards, and support after-sales services.

1. Proven track record in luxury retail sales.
2. Strong understanding of CRM systems and clienteling tools.
3. Familiarity with omnichannel sales strategies.

1. Exceptional customer service and communication skills.
2. Ability to build and maintain client relationships.
3. Proficiency in using CRM and sales tracking systems.
4. Strong organizational and multitasking abilities.

A minimum of 2 years of experience in luxury retail sales is required.

Employees enjoy a supportive work environment that values diversity, creativity, and personal growth, along with opportunities for professional development within the Richemont Group.

Chloé and the Richemont Group cultivate a workplace culture that celebrates diversity, creativity, and the empowerment of individuals. The company values empathy, curiosity, and integrity, fostering an environment where employees are encouraged to be bold and independent.