Chloé Sales Associate
London UK
Posted on Wednesday, January 8, 2025.
About Chloé
Chloé is a renowned luxury fashion brand known for its commitment to empowering women to express their individuality. As part of the Richemont group, Chloé values diversity, creativity, and the ability to unlock potential. The company fosters a culture of empathy, curiosity, courage, humility, and integrity.
Responsibilities
- Deliver exceptional customer service and develop long-term client relationships.
- Engage in CRM activities to meet targets and implement personalized client outreach campaigns.
- Capture client data and maintain detailed records.
- Utilize omnichannel services to enhance sales performance.
- Participate in training and commercial activities to achieve sales and KPI targets.
- Maintain an impeccable store environment and support operational excellence.
- Inform management of any necessary store repairs.
- Support after-sales clients and ensure high-quality service.
- Comply with Richemont policies and standards.
Skills
- Strong customer service skills
- Ability to build and maintain client relationships
- Proficiency in CRM tools
- Sales and KPI awareness
- Attention to detail in store operations
Chloé Culture
Chloé and Richemont value a diverse and inclusive workplace that encourages freedom, collegiality, loyalty, and solidarity. The company is committed to caring for the world and fostering a supportive environment.