Chloé

Sales Associate

Chloé is a luxury fashion brand that values freedom, diversity, and the unique potential of individuals. The company fosters a culture of empathy, curiosity, courage, humility, and integrity, and is committed to caring for the world.

1. Deliver exceptional customer service and develop long-term client relationships
2. Engage in CRM activities and personalized reach-out campaigns
3. Capture client data and maintain detailed client profiles
4. Utilize omnichannel services to enhance sales performance
5. Achieve sales, KPIs, and CRM targets
6. Maintain an impeccable store environment and support operations
7. Comply with Richemont policies and standards

1. Strong customer service skills
2. Ability to build and maintain client relationships
3. Knowledge of CRM tools and strategies
4. Sales and performance-driven mindset
5. Attention to detail in store operations

Experience in a sales or customer service role within the luxury fashion industry is preferred.

The recruitment process includes exposure to key decision makers and influencers within the company.

The position is located at Harrods in London, offering a luxurious and dynamic work environment. The company values diversity and fosters a supportive and inclusive culture.