Chloé

Sales Associate

Chloé is a renowned luxury fashion brand that empowers women to express their individuality. The company values diversity, empathy, and integrity, fostering a culture of freedom and solidarity. Chloé is part of the Richemont Group, which is known for its commitment to arts, culture, and human skills.

1. Deliver exceptional customer service and develop long-term client relationships.
2. Engage in CRM activities and implement personalized outreach campaigns.
3. Capture client data and maintain detailed records of customer interactions.
4. Utilize omnichannel services to enhance sales performance.
5. Participate in training and commercial activities to achieve sales and KPI targets.
6. Maintain an impeccable store environment and support operational excellence.
7. Comply with Richemont policies and standards.

1. Strong customer service skills
2. Ability to build and maintain client relationships
3. Knowledge of CRM tools
4. Sales and KPI target awareness
5. Attention to detail in store operations

The company culture at Chloé is characterized by a commitment to diversity, empathy, and integrity. The workplace encourages freedom, collegiality, and solidarity, with a focus on fostering untapped potential. The role is based in London, at the New Bond Street location.