Chloé Sales Associate

London • UK

Monday, December 9, 2024

Chloé, a distinguished brand under the Richemont Group, epitomizes elegance and sophistication in the luxury fashion industry. Renowned for its commitment to empowering women with the freedom to express their individuality, Chloé offers an inspiring work environment that values diversity, creativity, and innovation. As part of the Richemont family, employees benefit from a rich heritage of luxury and craftsmanship, supported by a global network of prestigious brands.

1. Serve as a brand ambassador, welcoming guests and fostering long-term client relationships.
2. Deliver exceptional customer service and achieve CRM targets through personalized client outreach.
3. Utilize omnichannel services to enhance sales and meet individual and store KPIs.
4. Maintain an impeccable store environment and support operational excellence.
5. Participate in training and commercial activities to drive business performance.

1. Proven experience in luxury retail sales or a similar customer-focused role.
2. Strong understanding of CRM systems and clienteling tools.
3. Familiarity with omnichannel retail strategies and KPIs.
4. Ability to maintain a high standard of store presentation and customer service.

1. Exceptional interpersonal and communication skills.
2. Ability to build and maintain long-term client relationships.
3. Proficiency in using CRM and clienteling tools.
4. Strong organizational and multitasking abilities.

Minimum of 2 years in luxury retail or a similar customer service-oriented role.

Employees enjoy a collaborative and inclusive work environment with opportunities for professional growth and development within the Richemont Group.

Chloé fosters a culture of empathy, curiosity, and integrity, valuing the unique contributions of each team member. The brand encourages a collegial atmosphere where freedom, loyalty, and solidarity are paramount, and employees are inspired to innovate and excel.