Chloé Sales and Fashion Advisor

Chloé is a renowned luxury fashion brand known for its elegant and sophisticated designs. As part of the Richemont group, Chloé is committed to delivering exceptional customer experiences and fostering long-term relationships with its clientele.

1. Act as a brand ambassador, welcoming guests into the Chloé family.
2. Provide exceptional customer service and develop long-term client relationships.
3. Engage in CRM activities and implement personalized communication campaigns.
4. Collect and record client data systematically.
5. Utilize omnichannel services to drive sales and meet individual and store targets.
6. Participate in training and commercial activities set by management.
7. Ensure the store is impeccably maintained and support colleagues and managers.
8. Inform management of necessary structural repairs to maintain a luxurious environment.
9. Apply store management guidelines and participate in inventory activities.
10. Support clients post-sale and ensure impeccable after-sales service.
11. Comply with Richemont's established policies and standards.

1. Entrepreneurial spirit
2. Appreciation for conviviality and excellence
3. Creativity
4. Aim to have a positive impact

1. Strong customer service skills
2. Ability to develop long-term client relationships
3. Proficiency in CRM tools and clienteling
4. Excellent communication skills in English

At least one prior experience as a sales advisor in the luxury or high-end sector.

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Located in Paris, the workplace culture at Chloé emphasizes creativity, excellence, and a positive impact, fostering a welcoming and luxurious environment.