Chloé Sales Advisor

Chloé, a distinguished name in the luxury fashion industry, is renowned for its embodiment of free-spirited femininity and timeless elegance. As part of the Richemont Group, a global leader in luxury goods, Chloé offers unparalleled opportunities for career growth and development within a network of prestigious brands. The Sydney boutique invites passionate individuals to join its dynamic team, contributing to a legacy of excellence and innovation.

1. Cultivate and maintain strong, lasting relationships with Chloé clients through personalized service and proactive communication.
2. Utilize CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.
3. Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.
4. Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels.
5. Drive sales by mastering omnichannel tools and providing seamless customer experiences.
6. Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.
7. Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines.
8. Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly.
9. Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies.

1. Proven track record in luxury retail as a Sales Advisor or Stylist.
2. Strong team player with excellent communication and interpersonal skills.
3. Results-oriented individual with a passion for exceeding targets.
4. Deep understanding of CRM strategies and clienteling techniques.
5. Commitment to providing exceptional customer service and building lasting relationships.
6. Strong operational skills and attention to detail.

1. Excellent communication and interpersonal skills
2. Proficiency in CRM tools
3. Strong organizational skills
4. Ability to work in a fast-paced environment
5. Knowledge of luxury retail operations
6. Strong problem-solving abilities

Experience in luxury retail with a focus on client relationship management and sales.

As a valued member of the Chloé community, employees benefit from being part of the larger Richemont family, which offers opportunities for internal development, mobility, and professional growth.

Chloé fosters a culture of innovation and excellence, where employees are encouraged to embrace creativity and collaboration. The brand values internal development and offers a supportive environment that nurtures both personal and professional growth.