Chloé Deputy Boutique Manager

Singapore Singapore

Monday, December 9, 2024

Chloé is a renowned luxury fashion brand known for its free-spiritedness, femininity, modernity, grace, and effortlessness. The company is committed to delivering exceptional customer experiences and maintaining a strong presence in the fashion industry.

1. Embrace the Chloé attitude and values, reflecting them daily.
2. Lead the team to achieve business excellence and prestige.
3. Set clear targets and assist the team in developing qualitative and quantitative KPIs.
4. Refine and elevate client engagement and in-store experience.
5. Motivate boutique staff with dynamic daily briefings.
6. Coach the team on the floor and provide regular feedback.
7. Analyze weekly and monthly reports.
8. Contribute to buying sessions during showrooms.
9. Manage back office administration, including audits, stock, and cash management.
10. Collaborate with support functions to achieve commercial success.
11. Ensure a strong Chloé customer experience.
12. Create emotional connections with clients and nurture relationships with VICs.
13. Organize special events or trunk shows for VICs.
14. Oversee stylist client books and Boutique CRM.
15. Lead recruitment activities and induction programs.
16. Conduct performance reviews and create action plans for improvement.
17. Provide in-store training and coaching to enhance team skills.

1. At least 5 years of managerial experience in luxury retail and fashion industry.

1. Entrepreneurial spirit
2. Self-motivation
3. Energetic and customer-oriented
4. Team player
5. Strong leadership
6. Interpersonal and communication skills

At least 5 years of managerial experience in the luxury retail and fashion industry.

Permanent employment.

The role is based in Singapore, offering a dynamic and prestigious work environment within the luxury fashion sector.