Cheval Blanc Rooms Division Manager
Cheval Blanc, a distinguished member of the LVMH group, epitomizes the pinnacle of luxury hospitality. Established with the vision of offering an unparalleled, bespoke, and contemporary experience, Cheval Blanc has expanded its prestigious Maisons to iconic locations such as Courchevel, Maldives Randheli, St Barth, St Tropez, Paris, and the Seychelles. The brand is renowned for its commitment to excellence and its dedication to creating memorable experiences for its guests.
- Oversee the daily operations of the Rooms Division, ensuring alignment with brand standards and guest satisfaction.
- Lead, mentor, and motivate a diverse team of Ambassadeurs to achieve high performance and service excellence.
- Manage and optimize departmental budgets, ensuring cost-effective operations without compromising quality.
- Implement and uphold luxury service standards, consistently exceeding guest expectations.
- Coordinate with other departments to ensure seamless operations and guest experiences.
- Develop and implement strategic plans to enhance operational efficiency and guest satisfaction.
- Resolve guest complaints and operational challenges with professionalism and efficiency.
- Bachelor’s degree or Diploma in Hospitality Management or a related field.
- Minimum of 3 years of significant experience in a similar capacity.
- Proficiency in Microsoft Office, especially Excel.
- Excellent knowledge of accounting software such as Opera and Material Control.
- Strong decision-making and problem-solving capabilities.
- Ability to create a positive and inclusive work culture.
- Exceptional organizational skills and attention to detail.
- Excellent command of English, both written and spoken.
- Proficiency in multiple languages is advantageous.
Candidates must possess a minimum of 3 years of significant experience in a similar capacity within the luxury hospitality sector.
Bachelor’s degree or Diploma in Hospitality Management or a related field.
Cheval Blanc offers a dynamic work environment with opportunities for career advancement, professional development, and the chance to work in a prestigious luxury brand.
Cheval Blanc fosters a culture of excellence, creativity, and passion. The brand values the desire to go beyond, to dazzle, and to delight, encouraging employees to reveal their unique talents and contribute to the brand's legacy of luxury and innovation.