Cheval Blanc Reservation Agent

Saint-Tropez • France

Sunday, January 12, 2025

Cheval Blanc, a distinguished brand under the LVMH Moët Hennessy Louis Vuitton umbrella, epitomizes a unique and modern vision of luxury hospitality. Since its inception, Cheval Blanc has been committed to delivering an unparalleled Art of Emotion through its bespoke service and meticulous attention to detail. With properties in prestigious locations such as Courchevel, the Maldives, St-Barth, St-Tropez, and Paris, Cheval Blanc continues to expand its legacy of excellence in the luxury hotel industry.

1. Provide exceptional telephone reception and information on the services and activities of the Maison and the Gulf of Saint-Tropez.
2. Possess comprehensive knowledge of room categories and locations to optimize reservations for hotel and restaurant.
3. Identify guest needs swiftly to ensure a tailored and bespoke service.
4. Maintain excellent relationships with guests, ensuring confidentiality and discretion.
5. Stay informed about national, global, and internal updates relevant to the Maison and hotel collection.
6. Handle daily guest requests in collaboration with various operational departments.
7. Subtly gather guest feedback to enhance service offerings.

1. Minimum of 3 years of relevant experience in luxury hospitality.

1. Exceptional communication and interpersonal skills.
2. Proficiency in handling guest inquiries with discretion and confidentiality.
3. Ability to work collaboratively with operational teams.
4. Strong organizational skills and attention to detail.

Minimum 3 years of relevant experience in luxury hospitality.

Includes a housing allowance of €250 gross, meals during working hours, a referral bonus of €400 gross (conditions apply), uniforms designed by Vanessa Brizon and laundered by the company, advantageous health insurance, and a passionate team environment.

Cheval Blanc fosters a culture of excellence, creativity, and sincere hospitality. The team is united by a shared commitment to high standards and an entrepreneurial spirit, ensuring a workplace that values personal and professional growth. The Maison promises a rich, human experience, encouraging team members to excel and reveal their unique talents.