Cheval Blanc Night Auditor

Paris • France

Wednesday, March 5, 2025

Cheval Blanc, a prestigious brand under the LVMH conglomerate, epitomizes the pinnacle of luxury hospitality. Since its inception in 2006, Cheval Blanc has expanded its exquisite presence to Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and soon the Seychelles. The brand is renowned for offering a unique, personalized, and modern luxury hotel experience. As an employer, Cheval Blanc is committed to nurturing talent, encouraging personal growth, and fostering a culture of excellence.

1. Manage reservation requests, ensuring sales and providing tailored responses to client needs while practicing upselling.
2. Ensure the reliability and quality of client reservations, contributing to client loyalty.
3. Welcome and assist clients both over the phone and in person.
4. Accompany clients to their rooms and inform them about hotel services.
5. Advise and organize client stays upon request.
6. Strive to meet client requests and ensure the quality of services provided.
7. Post and monitor client stay operations on the hotel’s system, adhering to procedures.
8. Conduct check-ins and check-outs, ensuring accuracy and reliability of collected information.
9. Control and close cash register at the end of each shift.
10. Handle phone calls, faxes, and mail, ensuring proper distribution within the hotel.
11. Manage safes and perform client wake-up calls.
12. Execute external relocations in case of overbooking, following hotel procedures.
13. Assist in managing luggage and vehicle flows, respecting established procedures.
14. Oversee daily closure and backup operations.
15. Process client invoices before forwarding to general accounting.
16. Report any abnormal situations regarding client or colleague safety to management.

1. Higher education in Hospitality Management.
2. Knowledge of the luxury hospitality sector.

1. Excellent verbal and written communication skills.
2. Strong interpersonal skills and representational ability.
3. Customer service orientation.
4. Attention to detail, precision, and organizational skills.
5. Analytical and synthesis capabilities.
6. Time management and prioritization skills in a hotel setting.
7. Proactive, with initiative-taking abilities.
8. Team spirit.

A minimum of 3 years of experience in reception, concierge, reservations, or front desk roles in hospitality or related fields.

Higher education in Hospitality Management.

The position offers a stimulating work environment, a 13th-month salary after one year of service, 50% reimbursement of health insurance, access to LVMH private sales after six months, numerous internal training opportunities, social worker support, secure bicycle and scooter parking, company Uber account for late-night commutes, 80% reimbursement of transportation costs, provided and laundered uniforms, and meals at the staff restaurant. Opportunities for internal mobility within Cheval Blanc and LVMH are available after two years of service.

Cheval Blanc Paris is dedicated to unveiling the human diamond within each employee, providing the keys to personal and professional fulfillment through the Cheval Blanc experience. The company values ambition, surprise, pleasure, and sharing, fostering a supportive and enriching environment for all talents.