Cheval Blanc Guest Relations Officer

Noonu • Maldives

Thursday, May 15, 2025

Cheval Blanc, a prestigious brand within the LVMH group, is renowned for offering a unique, bespoke, and contemporary luxury experience in the hospitality sector. Since its inception in 2006, Cheval Blanc has established its presence in some of the world's most exclusive destinations, including Courchevel, Maldives Randheli, St Barth, St Tropez, Paris, and the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent and fostering a culture of excellence and innovation.

1. Provide warm, friendly, and personalized service to all guests, ensuring maximum guest satisfaction.
2. Maintain and uphold Cheval Blanc's standards of excellence in guest relations.
3. Act as a key point of contact for guests, offering courteous and informative assistance.
4. Ensure efficient handling of guest requests and inquiries.
5. Collaborate with team members to enhance the guest experience.

1. Hotel school graduate or equivalent qualification from a recognized institution.
2. Minimum 2 years of experience as a Guest Service Agent in a luxury or ultra-luxury hotel or resort.

1. Proficiency in Microsoft Office Suite, Microsoft Outlook, and Opera (PMS).
2. Fluency in Russian or Mandarin, in addition to English.
3. Strong communication, presentation, and interpersonal skills.
4. Excellent organizational skills and adaptability in a fast-paced environment.
5. Ability to work independently and as part of a team.
6. Proactive, reliable, and flexible demeanor.
7. Friendly, polite, and open-minded attitude.
8. Attention to detail and a strong service orientation.

A minimum of 3 years of relevant experience in a similar role within the luxury hospitality industry is required.

Hotel school graduate or similar qualification from a reputed institution.

Cheval Blanc offers a dynamic and supportive work environment, opportunities for career growth, and the chance to work in one of the world's most luxurious hospitality settings.

Cheval Blanc fosters a culture that values creativity, passion, and a commitment to excellence. Employees are encouraged to go the extra mile, delight guests, and contribute to a vibrant and inclusive workplace.