Cheval Blanc Assistant Front Office Manager

Paris • France

Sunday, December 29, 2024

Cheval Blanc, a prestigious brand under the LVMH conglomerate, is renowned for offering a unique, personalized, and modern luxury hospitality experience. Since its inception in 2006, Cheval Blanc has expanded its presence to exclusive locations such as Courchevel, the Maldives, St-Barth, St-Tropez, Paris, and soon the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent and providing opportunities for personal and professional growth within a stimulating and supportive environment.

1. Assist the Front Office Manager in all reception duties and supervise in their absence.
2. Train, motivate, and support the reception team.
3. Maintain excellent relationships with guests, ensuring confidentiality and discretion.
4. Anticipate guest needs and respond to requests to ensure optimal satisfaction.
5. Coordinate effectively with all hotel departments, including butlers, housekeeping, and security.
6. Manage guest complaints with empathy and in accordance with hotel procedures.

1. Advanced degree in Hospitality Management.
2. In-depth knowledge of the luxury hospitality sector.

1. Strong leadership and team management abilities.
2. Excellent verbal and written communication skills.
3. Exceptional interpersonal skills and high potential for representation.
4. Customer service orientation.
5. Attention to detail, precision, and organizational skills.
6. Time management and prioritization skills in a hotel setting.
7. Proactive and initiative-taking.
8. Teamwork capabilities.
9. Flexibility and adaptability.
10. Passion for hospitality.
11. Professionalism and discretion.
12. Familiarity with Cheval Blanc standards and norms.
13. Desire to learn and progress.

A minimum of 5 years of experience in a similar role within the luxury hospitality industry is required.

Advanced degree in Hospitality Management

The position offers a stimulating work environment, a 13th-month salary after one year, 50% reimbursement of health insurance, access to LVMH private sales after six months, numerous internal training opportunities, a social worker on-site, secure bicycle and scooter parking, a company Uber account for late-night commutes, 80% reimbursement of transportation costs, provided and laundered uniforms, meals at the staff restaurant, and opportunities for internal mobility within Cheval Blanc and LVMH after two years.

Cheval Blanc Paris is dedicated to revealing the potential of its talents, providing the keys to personal and professional fulfillment. The company fosters a culture of excellence, innovation, and luxury, encouraging its employees to exceed expectations and deliver exceptional service. Cheval Blanc values diversity and inclusivity, recognizing and recruiting talent from all backgrounds.