Chaumet Flagship Sales Manager

Paris • France

Thursday, July 10, 2025

Maison Chaumet, a distinguished name in the luxury sector, has been synonymous with Parisian jewelry excellence since 1780. Situated in the heart of Place Vendôme, Chaumet is a part of the prestigious LVMH group, which is renowned for its commitment to luxury and innovation. The brand is currently undergoing a transformative phase, marked by a strategic repositioning and significant sales growth.

1. Drive the achievement of store performance objectives, consistently aiming to exceed collective and individual KPIs.
2. Engage in sales and after-sales services, ensuring clients receive unparalleled service.
3. Monitor and analyze key performance indicators, propose action plans, and report results.
4. Ensure excellence in customer experience and service as a team leader on the sales floor.
5. Facilitate customer engagement and support the team in delivering personalized service.
6. Manage disputes in accordance with the company's commercial policy.
7. Propose and implement client treatment strategies in collaboration with store management and headquarters.
8. Coordinate clienteling actions and Haute Joaillerie events with the European CRM team.
9. Develop tools to enhance high jewelry sales.
10. Support the development of the team through integration, training, and guidance.
11. Prepare and assist team members with daily briefings.
12. Oversee store operations, including inventory, packaging, and supply replenishment.
13. Ensure flawless execution of visual merchandising in line with commercial objectives and brand guidelines.
14. Manage sales advisors and interns, setting objectives, conducting evaluations, and providing on-the-spot coaching.

1. 5-8 years of experience in retail management.
2. Fluency in French and English.
3. Excellent presentation and interpersonal skills.
4. Proven ability to empathize and effectively support team development.
5. Strong analytical and communication skills.
6. Proficiency in Microsoft PowerPoint and Excel.

1. Leadership and team management.
2. Customer service excellence.
3. Analytical and strategic thinking.
4. Effective communication and interpersonal skills.
5. Proficiency in retail operations and visual merchandising.

A minimum of 5 years in retail management is required, with a focus on luxury goods or a related field.

The role offers the opportunity to join a welcoming and skilled team, with continuous training and exciting career advancement prospects within Maison Chaumet and the LVMH group.

Maison Chaumet fosters a culture of excellence and innovation, deeply rooted in its rich heritage and commitment to luxury. As part of the LVMH group, the brand values diversity and recognizes all talents, providing a dynamic and inclusive workplace environment.