Chaumet E-commerce and CRM Assistant Intern
Chaumet, a prestigious Parisian jewelry house under the LVMH Group, has been a beacon of luxury at Place Vendôme since 1780. With over 240 years of history, Chaumet combines unparalleled craftsmanship with a contemporary vision, placing humanity and nature at the core of its commitments. As part of the LVMH conglomerate, Chaumet offers a dynamic environment that values diversity and encourages the expression of individual potential.
- Assist in the migration to the new Chaumet.com website, contributing to the launch elements such as e-commerce functionalities, transactional emails, and customer journeys. Participate in testing phases and post-launch monitoring to identify and rectify any issues.
- Collaborate with the CRM campaign manager in designing CRM communications, including newsletters and automated journeys, and deploying campaigns using Salesforce Marketing Cloud.
- Ensure optimal parcel tracking and delivery experience by working closely with delivery partners, the warehouse, and customer service to manage orders, returns, and refunds.
- Manage product presentation on the website (e-merchandising) and optimize search result relevance (searchandising) using Algolia to enhance product discovery.
- Student pursuing a Master's degree (Bac +4/+5) in Business School or equivalent university program.
- Ideally, prior internship or work-study experience in E-commerce, CRM, or digital project management.
- Strong digital acumen with a keen interest in E-commerce and CRM.
- Excellent organizational skills and attention to detail.
- Proactive and results-oriented with strong customer focus.
- Enthusiastic, curious, and adaptable with excellent teamwork and interpersonal skills.
- Fluent in English.
Entry-level position suitable for beginners with some internship or work-study experience in relevant fields.
Pursuing a Master's degree in Business or equivalent.
Opportunity to gain hands-on experience in a leading luxury brand within the LVMH Group, working in a vibrant and creative environment.
Chaumet fosters a culture of passion and transmission, driven by a creative and bold collective. The company values diversity and encourages each employee to express their potential, creating a supportive and dynamic workplace.
