Chanel Watches and Fine Jewelry Specialist
Chanel, a paragon of luxury and elegance, offers a unique employment experience within the world of high fashion. As part of a prestigious conglomerate, Chanel is renowned for its commitment to heritage, innovation, and the cultivation of a sophisticated client experience. Employees are immersed in an environment that values creativity, excellence, and the art of personal service.
- Lead the development of new customers by converting walk-in traffic into clients, creating excitement around the watches and fine jewelry category.
- Optimize and elevate the client experience by providing prompt, professional, and courteous service.
- Build genuine relationships with clients through thoughtful and consistent outreach.
- Demonstrate a proactive attitude to consistently exceed client expectations.
- Manage repairs and maintain consistent follow-up with clients regarding aftersales.
- Maintain visual standards in collaboration with the watches and fine jewelry category manager and regional visual merchandising team.
- Participate in cycle counts to ensure accurate inventory management of watches and fine jewelry.
- Minimum 3 years of experience in a luxury retailer or relevant client-facing role.
- Proven success in achieving sales goals.
- Minimum High School Diploma.
- Ability to lift 15 lbs.
- Flexible schedule with availability to work late nights, weekends, and some holidays.
- Expertise in watches and fine jewelry.
- Ability to thrive in a team environment and work collaboratively.
- Entrepreneurial mindset with a passion for client experience and development.
- Excellent communication skills.
- Foreign language skills preferred but not required.
Minimum 3 years of related experience in a luxury retailer or relevant client-facing role.
Minimum High School Diploma
The anticipated hourly rate range for this position is $36.00 to $38.50. Base salary is one component of the total compensation, which may include additional compensation, benefits, and perks.
Comprehensive wellbeing resources, family and caregiving benefits, generous paid time off policies, 401K, robust healthcare offerings, life insurance, and commuter transit benefits.
Chanel fosters a culture of elegance, service, and innovation, where employees are encouraged to develop professionally and personally. The environment is team-focused, with an emphasis on collaboration, inclusion, and connection, reflecting the brand's commitment to social and cultural initiatives.


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