Chanel Watches and Fine Jewelry Advisor

New South Wales • Australia

Friday, April 25, 2025

Chanel stands as a paragon of luxury, renowned for its exquisite creations across Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established by the iconic Gabrielle Chanel in 1910, the House is synonymous with unparalleled craftsmanship and high-end elegance. As part of a global workforce exceeding 32,000, Chanel is committed to fostering an environment where employees can excel, leveraging their strengths and seizing new opportunities. The brand is dedicated to nurturing a unique workplace culture that prioritizes understanding, personal growth, and inclusivity, underpinned by a deep respect for diversity as a cornerstone of its success.

1. Deliver an unparalleled luxury customer experience, focusing on client recruitment and retention.
2. Cultivate and sustain long-term relationships with clients, embodying the Chanel relational promise.
3. Acquire and maintain expert-level product knowledge, committing to ongoing personal and professional development.
4. Provide exemplary after-sales service, reinforcing Chanel's commitment to excellence.
5. Demonstrate expertise in High Jewelry and Watches, conducting quality checks and follow-ups.
6. Collaborate within the boutique and with other divisions to enhance expertise and encourage referrals.
7. Engage with the WFJ Division and other relevant divisions in daily operations.

1. Previous retail experience, preferably in the luxury or Watches and Fine Jewelry sector.
2. Commitment to continuous learning and development within the Watches and Fine Jewelry categories and the broader Chanel business.
3. GIA Certification or similar qualification is advantageous.

1. Exceptional customer service and relationship-building skills.
2. Strong interpersonal, teamwork, and communication abilities.
3. Passion and knowledge for the Watches and Fine Jewelry category.

Prior experience in retail, with a preference for those with a background in luxury or Watches and Fine Jewelry.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and global parental leave.

Chanel fosters a collaborative and respectful workplace culture, emphasizing diversity and inclusion as key to organizational success. Employees are encouraged to grow and contribute their unique perspectives and talents.