Chanel Watches & Fine Jewellery Sales Manager

Abu Dhabi • UAE

Monday, February 24, 2025

Chanel, a revered name in the luxury fashion industry, is synonymous with elegance, innovation, and timeless style. As part of a global conglomerate renowned for its prestigious brands, Chanel offers a dynamic work environment where creativity and excellence are at the forefront. The company is committed to fostering talent and providing opportunities for growth within its diverse and inclusive culture.

1. Manage and lead a team of Watches & Fine Jewellery (WFJ) Sales Assistants, ensuring alignment with Chanel's brand image and strategy.
2. Support and develop the team to enhance customer experience and achieve boutique success through both quantitative and qualitative measures.
3. Collaborate with the Boutique Director and Fashion Management to enhance the client journey and promote collaboration.
4. Drive WFJ business activities, contributing to the development and implementation of the boutique's overall business strategy.
5. Monitor business indicators and collaborate with various managers to create and implement effective business action plans.
6. Partner with the Marketing Manager and CRM team to implement clienteling strategies for client acquisition and retention.
7. Ensure product line visibility in collaboration with Visual Merchandising.
8. Act as a key decision-maker in WFJ activities in the absence of the Boutique Director.
9. Build relationships within the retail community to gain competitor insights and communicate key information to the Boutique Director.
10. Oversee compliance with boutique procedures and the Boutique Charter.
11. Propose suggestions to enhance client experience and operational efficiency.

1. More than 5 years of experience in boutique or department management within a luxury retail environment, preferably in Watches & Jewellery.

1. Analytical skills and result orientation.
2. Natural leadership and solid managerial skills.
3. Collaborative mindset and excellent communication skills.
4. Great knowledge of the Abu Dhabi market and ability to assess local market opportunities.
5. Fluency in English; proficiency in Arabic or Russian is advantageous.

Over 5 years of experience in managing luxury retail boutiques or departments, with a focus on Watches & Jewellery.

Chanel offers a competitive benefits package, including opportunities for professional development and growth within a prestigious global brand.

Chanel fosters a culture of creativity, excellence, and inclusivity, encouraging employees to embody the brand's values and contribute to its legacy of luxury and innovation. The company supports collaboration and personal growth, providing a vibrant and dynamic work environment.