Chanel Watches & Fine Jewellery Client Advisor

London • UK

Friday, August 15, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of a global conglomerate, Chanel offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. Employees are encouraged to contribute to the brand's legacy while enjoying opportunities for personal and professional growth.

1. Act as an ambassador for the Chanel brand, promoting Watches & Fine Jewellery.
2. Develop and maintain strong relationships with clients, focusing on high-net-worth individuals.
3. Collaborate with the Fashion Division to convert existing Chanel clients to the Watches & Fine Jewellery segment.
4. Provide exceptional customer service, offering a concierge-level experience.
5. Contribute to the operational and administrative functions of the boutique.
6. Engage in business development by networking and revitalizing dormant accounts.
7. Propose strategic initiatives to attract VIP clients to the Bond Street Jewellery Flagship.
8. Participate in Chanel's sustainability initiatives across key areas.

1. Proven track record in a sales role within the luxury Watches & Fine Jewellery sector.
2. Established network of high-net-worth individuals.
3. Demonstrated ability to acquire and retain clients through sophisticated and emotionally intelligent interactions.

1. Strong interpersonal and communication skills.
2. Cultural awareness and appreciation for the arts.
3. Entrepreneurial mindset with strategic thinking capabilities.
4. Professionalism and integrity in client interactions.

Demonstrated experience in a sales team within a luxury Watches & Fine Jewellery environment is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, and mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts and Chanel product discounts.

Chanel fosters an inclusive culture that values diversity and encourages personal growth. The company is committed to sustainability and collective progress, ensuring that each employee's unique perspective enhances team effectiveness.