Chanel Watches & Fine Jewellery Client Advisor

London • UK

Tuesday, June 17, 2025

Chanel, a paragon of luxury and elegance, is renowned worldwide for its timeless creations in fashion, watches, and fine jewellery. As part of a prestigious conglomerate, Chanel offers an unparalleled work environment that fosters creativity and innovation, while upholding the highest standards of craftsmanship and customer service.

1. Act as an ambassador for Chanel, furthering brand growth in the Watches & Fine Jewellery sector.
2. Identify and engage potential clients, enhancing awareness of Chanel's Watches & Fine Jewellery offerings.
3. Collaborate with the Fashion Division to convert existing Chanel clientele to the Watches & Fine Jewellery products.
4. Contribute to the operational and administrative functions of the boutique.
5. Develop and implement strategies to attract VIP clients to the Bond Street Jewellery Flagship.
6. Provide exceptional customer service, ensuring a concierge-level experience for all clientele.
7. Maintain comprehensive knowledge of Chanel products and the broader Watches & Fine Jewellery market.
8. Support Chanel’s sustainability initiatives across key areas such as circularity and climate restoration.

1. Proven track record in a sales role within the Watches & Fine Jewellery sector.
2. Established network of high-net-worth individuals.
3. Demonstrated ability to acquire and maintain sophisticated client relationships.

1. Strong interpersonal and communication skills.
2. Entrepreneurial mindset with strategic and spontaneous problem-solving abilities.
3. Cultural awareness and appreciation for the arts and current affairs.

Demonstrated experience as a contributing member of a sales team in a luxury retail environment, specifically within Watches & Fine Jewellery.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, and retail discounts. Employees also have access to arts and culture ticket discounts, Chanel product discounts, and employee-only sales. Additional benefits include an Employee Assistance Programme and recognition awards.

Chanel is dedicated to fostering an inclusive culture that promotes personal growth and collective progress. The company values diversity and the unique contributions of each individual, enhancing the effectiveness and complementarity of its teams.