Chanel User Support Specialist
Tuesday, March 10, 2026
Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of a global conglomerate, Chanel offers a dynamic work environment that values creativity and excellence.
- Provide first-level support to users across the European region.
- Assist in resolving technical issues related to the S2P process.
- Collaborate with IT teams to escalate and resolve complex problems.
- Maintain accurate records of user interactions and support activities.
- Ensure timely and effective communication with users.
- Experience in a technical support or IT help desk role.
- Strong problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Familiarity with ITIL processes is a plus.
Experience in a technical support or IT help desk role is required.
This position is listed in Paris, Île-de-France, in France. Chanel is actively recruiting for this and 4,304 other open jobs in France.
Chanel is celebrated for its commitment to fostering a culture of innovation and creativity. Employees are encouraged to push boundaries and contribute to the brand's legacy of luxury and sophistication.
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